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SB Dvr works once then Fails onBoot

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Name: rwduffer
Date: April 17, 2006 at 09:54:15 Pacific
OS: Windows XP
CPU/Ram: 2mh/512
Product: Gateway 700X
Comment:

Replaced Sound card with a SB PCI128 (oldie), When i reinstall the Driver it works fine until I reboot. Then no sound. If I reinstall again the same thing happens.

RW



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Response Number 1
Name: Tubesandwires
Date: April 21, 2006 at 12:02:54 Pacific
Reply:

There are two "families" of PCI128 cards. The drivers for one "family" do not work properly on the other "family". Also the SB application software may or may not work properly on all the models. Take a look at the actual model number on the card - CTxxxx. Search the Soundblaster sites for the proper drivers for that model number. Some are available only on the Europeon web site. e.g. I have CT4750 - the proper drivers and applications are on the Europeon site.


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Response Number 2
Name: rwduffer
Date: May 1, 2006 at 05:31:18 Pacific
Reply:

Thanks for the input. My Card is model CT5803. I found a few hits on Drivers.com and tried two of them. Same results it worked ok after the first system reboot but fails after second or subsequent boots. The sound info and drivers are still set the same as when the dirver is installed.
This is a puzzle. Any other ideas.
Thanks in advance.

RWDuffer


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Response Number 3
Name: Tubesandwires
Date: May 1, 2006 at 07:31:16 Pacific
Reply:

CT5803
I searched the SoundBlaster sites using that number:
Sound Blaster Audio PCI 64 Dell/Gateway CT5803

Note that it is not PCI 128 - it is PCI 64.
The model number is an OEM one - it was supplied to Dell and Gateway.
....

Windows XP may already have the right drivers, but you need to make sure it is not using the old drivers.

Control Panel - Sounds and Audio Devices - Audio tab - Default Device

Make sure that is set to the right Sound Card - PCI 64, or PCI 64/128 - click on the box to make sure.

You can have more than one sound card installed, and/or you can have the drivers for more than one installed, but you can only use one set of drivers at a time.
.....

If that doesn't help, I searched for PCI 64 on the Dell site

Audio: Creative Labs Sound Blaster 64 PCI, Driver, Windows 2000, English, Multi System, v. 5.0.0.0029, A07
http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R14921&formatcnt=2&libid=0&fileid=24548

Click on the download to extract it.
Run Sbsetup.

After a reboot, if you get no sound, go to Control Panel - Sounds and Audio Devices - Audio tab - Default Device

Make sure that is set to the right Sound Card.

A software install may re-set your mixer settings.
Make sure your volume levels are not set too low or muted in the sound mixer. E.g. double click on the speaker icon that should be in your Taskbar lower right.



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Response Number 4
Name: rwduffer
Date: May 5, 2006 at 05:41:05 Pacific
Reply:

Thanks again, I tried the one you referenced. Same symptom, works once then subsequent re boot ,,,, no sound with all volume settings seeming normal. Rats.

Looks like I will have to spring for a new sound card and hopefully the correct driver this time. hate to give up on this though.

RWDuffer


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Response Number 5
Name: Tubesandwires
Date: May 5, 2006 at 07:47:55 Pacific
Reply:

Your model description Dimension 700X is of no help, so I wasn't able to determine if you have onboard sound.
If you have onboard sound turn it off in the bios.
....

Control Panel - Sounds and Audio Devices - Audio tab - Default Device

Make sure that is set to the right Sound Card - PCI 64, or PCI 64/128 - click on the box to make sure.
Make sure all the devices on the page are set to PCI 64 (there are three on mine)

There is a small square lower left beside Use only default device - if there is not a checkmark in it when PCI 64 is selected, click on it to make the checkmark appear.
....

In Device Manager - Sound, video, and game controllers
If there is an entry there for a sound controller other than PCI 64 or whatever Windows labels it, double click on that entry and choose Do not use this device (disable).
...

Look at Add/Remove Programs - if there is an entry there for the sound you were previously using, Remove it. If there is more than one entry for Soundblaster or PCI 64 etc., remove all of them, install the Dell drivers etc. again.


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Response Number 6
Name: rwduffer
Date: May 6, 2006 at 10:08:18 Pacific
Reply:

Its a Gateway 700x with a Lexington 850 Mother B. .

I tried all of the above. The PCI 64 says its for Win 2000 which is not my Opsys. I could not find any for Win XP. But I had tried that anyhow, to no avail. Works once the subsequent boots .... nothing..... with no appearent setup changes. I thank you for you quick responses. I will have to go the a new boxed version of a sound card.

Jim

RWDuffer


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Response Number 7
Name: Tubesandwires
Date: May 7, 2006 at 13:19:35 Pacific
Reply:

Most of the time drivers meant for Win 2000 will work fine in Win XP, if there are none listed for XP. There was no XP when your card was made. Win 2000 and XP are both derived from the same Win NT predecessor.

I used Win 2000 drivers for my CT4750 and they work fine in XP. The ones XP auto installed do not work with it - they are for the other "family" of cards.

"Its a Gateway 700x with a Lexington 850 Mother B."

I found no Gateway 700x anything using a simple search on the Gateway web site. I found a 710X, but it does not use one of the Lexington mboards.
There is a sticker on your case with a more specific model number - 2xxxxxx or 1xxxxxx
.

there are three Lexington mboards - Lexington, Lexington 2, Lexington 3

All three have a BIOS maintenance mode that allows showing (a) screen(s) in the bios Setup you don't normally see.

General guide here:
http://support.gateway.com/s/MOTHERBD/INTEL/2517944/2517944ul.shtml

Maintenance mode jumper position shown here:
http://support.gateway.com/s/MOTHERBD/INTEL/2515762/2515762mvr19.shtml

That and other Hardware Details here (Lexington 2):
http://support.gateway.com/s/MOTHERBD/INTEL/2517944/2517944tc.shtml

Lexington and Lexington 3 mboards have no mention of onboard audio.

Lexington 2 mboard - DOES have onboard audio:

The motherboard includes an Audio Codec '97 (AC '97) compatible audio subsystem consisting of:

Intel 82801BA I/O Controller Hub (ICH2)
Analog Devices AD 1885 analog codec

Assuming your mboard is using a 2.0ghz cpu, it is one of the Lexington mboards listed here - the 251xxxx number is probably on a label on the mboard:
http://support.gateway.com/support/supinfo/index.asp?pg=2&file=dt_mot063.html

If your mboard is not using a 2.0ghz cpu, choose the cpu speed here, then find which Lexington mboard you have by the 251xxxx number:
http://support.gateway.com/support/supinfo/index.asp?pg=2&file=dt_mot003.html

If you DO have a Lexington 2, you DO have onboard sound, whether or not there are 1/8" jacks for it, and you must disable it. If you see nothing about that in your normal bios Setup screens, move the jumper to Maintenace mode position (move it when the computer is UNPLUGGED) and see if the sound can be disabled in the screen(s) enabled by that mode in the Setup.


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Response Number 8
Name: demstavrianos
Date: June 14, 2006 at 13:47:01 Pacific
Reply:

I have the original PCI128 SB driver CD. If you want it I can mail it to you.


demetrius


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Response Number 9
Name: Tubesandwires
Date: June 14, 2006 at 14:06:49 Pacific
Reply:

demstavrianous:
Your response is appreciated, but as I noted in response 1, there are two "families" of PCI 128 - your drivers may or may not work for rwduffer.
You might note the last post before yours was May 7. The trend on this site is threads this old don't get looked at much, or replied to, especially if a person doesn't keep it listed in their MyComputing.Net for long enough.


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