I guess you tried to re-install without success? I am now using Outlook Express 6 as my fallback (free). Just grin and bear it.

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Having same problem here (Outlook has caused an error in OUTLLIB.DLL. Outlook will now close.). Wouldn't you know it, Microsoft's support site is beyond slow and keeps timing out before I can get to the help database. Too late tonight to call 'em in Seattle...but you can bet I'll be on the phone first thing tomorrow.

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Anyone found a fix for this yet?

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If its any help I had the same problem, Tried reloading etc etc.. I had Office XP word,exel access & powerpoint but was using outlook 2000 not outlook XP (2002) this has worked fine for months. so I upgraded to XP outlook (rather I tried it said remove 2000 first so I did)outlook 2002 now bombed out with an error when i tried to open or create an email. I then removed Office XP. Deleted c:\program Files\Office and c:\windows\application Data\Microsoft\word , \exel and any other folders that looked office like in this folder. I then installed office 2000 and everthing works fine now. Havent tried putting office XP back on as I dont see the point office 2000 is faster on my machine.. Hope this helps .... Gary

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Hi,I have the windows98 se operating system.My computer give the outllib.dll error ;program open error; what can I do? can u help me for this problem? I do not have office program because I uninstalled it.

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In my case , outlook did startup but after 3 seconds it crashed with the same error. I tried te reinstall outlook but it didn't solve the problem. I than received a very small mail (only a subject) and my outlook didn't crash anymore. When I jumped from the new incoming mail to the previous mail, I had the problem again. To delete this bad mail, I swithed off the auto-example-display, and deleted the mail. (The error was generated while dusplay to auto-example of the mail). This way may problem is solved. Hope this can help you.

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Go to C:\Program Files\Microsoft Office\Office and locate outllib.dll then rename it to outllib.old or similar. Now try to repair office, if no good then try reinstall. Hope this helps.

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Hello, I'm having the same problem (Outlook has caused an error in OUTLLIB.DLL. Outlook will now close.). On my machine there runs Win98SE and the problem arises with Outlook 98. I have uninstalled Outlook 98 and reinstalled, but it did not help! Recently I received an email without any text. Just "Re: " as a subject. So it might have been a virus. Has anyone else experienced this? Thanks a lot, mike hunt

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I too am running win 98 with outlook 98 and received and email with re: as the subject. I could open Outlook but when I tried to open my inbox it would give me an invalid page fault OUTLLIB.DLL. It would close down Outlook and attempt to launch Windows Media Play with an error message that the specified protocol is unknown. Starting in Safe Mode did not solve the problem. I was convinced the problem was coming from those email messages RE: Norton could not pick up any viruses etc. So, I launched InBox (Microsoft Exchange) and found the "culprit" emails and deleted them from the InBox and from the Deleted Items box. Went back in. Opened Outlook, clicked on the Inbox and all worked perfectly. Get rid of those RE: emails and I think it will solve your problem. Good luck.

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I've had similar problems with email that doesn't include a subject line. This is what I know. First off, are you using Mcaffee VirusScan? This turned out to be the culprit for my situation. I troubleshooted the problem by running Outlook from a command prompt using the \safe option. This allowed me to run the program without the add-ins. Next I turned on the add-ins one-by-one to identify the problem child. It turned out to be the HAWK module from Mcaffee. I turned all of the modules back on except for the HAWK module and this solved the problem. Evidently, the HAWK module monitors every email for "unusual" behavior. I'm not sure what constitutes "unusual" behavior, but apparently empty subject lines is one of them. Outlook hasn't crashed since. This was solution one. Solution two. A long time ago, I installed an application call Crash Defender from Quarterdeck. I never bought the program, I simply installed the trial version which isn't supposed to work beyond so many days. After the trial period, I removed the application from my Startup directory and haven't used it since. Here's the interesting part. Evidently the program still runs in the background, because when I receive an email without a subject, Crash Defender pops up and asks me if I want to "Fix" the problem. I click on yes, read the subject-less email, delete it and go on my merry way. This allows me to keep using the HAWK module running at the office. I don't know if any of that helps, but taking a look at your add-ins might lead you in the right direction. Good luck.

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I get the same Problem I am using 98 SE and this is the problem Outlook Express 6 will not open and shuts down . This could be a very costly thing if I cant get into Outlook express to check the mail and deleate the bad message that caused the Problem as others has suggested. Below is the Errow MSIMN caused an invalid page fault in module OUTLWAB.DLL at 0167:3a155176. Registers: EAX=0000f54c CS=0167 EIP=3a155176 EFLGS=00010206 EBX=020f01ec SS=016f ESP=0056ede0 EBP=0056ee1c ECX=021efa8c DS=016f ESI=0000f54c FS=12ff EDX=0000001e ES=016f EDI=0056ee24 GS=0000 Bytes at CS:EIP: 0f b7 84 41 00 a0 fe ff c1 e0 10 0b c2 89 07 58 Stack dump: 00000001 00000040 00000027 3a15475d 0056ee24 00690370 006905a0 00000000 00000001 00690440 00000000 00000010 00000000 020f02c0 020f0514 0056ee60

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How funny is this I was searching for errors one of my users is having unrelated to Outlook (in this particular case), and my Outlook started giving me this error. After about 4 of these, it was followed by a Kernel32.dll error. Here is what I want to know about installations which are experiencing this problem: What Windows Version? What Office Version, and Service Pack? Outlook Corporate/WorkGroup Install? y or n What version Internet Explorer? What version of Internet Express? As for me>> OS = WinME Office = Office 2000 SP 1 IE = MSIE 5.50.4134 Express = MSOutlook Express 6 << how many folks have this? I'm going to run through an Office Repair and see if it helps.

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Hello, I got to this page as a result of exactly the same error as above... I couldn't load Outlook at all as it closed itself once I had OK's the message. After 2 hours I have finally (I hope) solved it as follws: i managed to get back into outlook using the /Cleanviews switch. Run this from a DOS prompt (within windows) as I got an error when I tried to use the Start/run command. The best way to do this is to use Windows Explorer to find the folder where Outlook.exe resides (probably c:\program files\Microsoft Office\Office), then go to a DOS prompt (Start...Run...Command) and you should land at the same folder. Type "outlook.exe /cleanviews" without the quotes and press Enter. Outlook should now load (mine did). When I tried to open a mail item, I got an error - couldn 't find Riched20.dll. After a bit of research, I suspected maybe I had the W32Nimda virus as it attacks this file, but when I tested for it my computer was clean. So I extracted the Riched20.dll file from c:\Windows\Options\Cabs\WIN_14.CAB back into the WINDOWS folder (I am running ME, but you should have the file on your installation disk if it's not at the above location). Now I can load outlook and open items. The problem might have been the missing RICHED20.DLL all along and I may not have needed to do the Cleanviews switch, but I had already done it, so there's no way of telling. If you're getting the same error message, then I would try restoring this file first and checking for viruses too. Hope this helps someone REgards to all long suffering Microsoft users out there! Beverley.

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I have experienced the same error message with a user and found that after I upgraded his version of Internet Explorer it fixed the problem. Good luck.

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Beverleys method worked fine for me! If anybody needs to download riched20.dll you can from http://astrosurf.com/astropc/cartes/prog/riched20.zip Tom

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I am getting an error message everytime I try to open an email, calendar entry or contact. I have repaired, uninstalled, reinstalled, and used Norton System Works to find "all" of my Windows problems. I have changed the file from outllib.dll to outllib.old and reinstalled, still no luck. I am pulling my hair out. Please help. Error Message: OUTLOOK caused an invalid page fault in module OUTLLIB.DLL at 017f:3a4576ef. Registers: EAX=00000000 CS=017f EIP=3a4576ef EFLGS=00010202 EBX=0143c7c0 SS=0187 ESP=0056ef70 EBP=0056ef98 ECX=560e0700 DS=0187 ESI=00695f00 FS=4d3f EDX=560e0700 ES=0187 EDI=0143c954 GS=0000 Bytes at CS:EIP: 8b 10 8d 45 fc 50 8b 03 53 89 55 e8 ff 50 5c 50 Stack dump: 006a76e0 00695f00 00000004 000001c2 3a448c00 3a455f0e 00000100 0143be50 006a76e0 3a446578 0056efb4 3a44a6b9 0143c7c0 006900e0 006a76e0 0056efd0

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Also: What Windows Version? 98 What Office Version, and Service Pack? Outlook 2000 Outlook Corporate/WorkGroup Install? nope What version Internet Explorer? 6.0 What version of Internet Express? 6.0 Vanessa

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I had a simular problem. Turns out it was a corrupted journal file. Look in the registry under HKCU\software\microsoft\office\9\outlook\journal check where the log is being saved go to that directory and delete the *.log files

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I had a simular problem on: OS: Win 98 Ver: Outlook 98 Office: 97 IE: 5.5 I tried to reinstall, and nothing. I ended up making a new profile and that fixed it

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My fix for the "invalid page fault in OUTLLIB.DLL..." was pretty easy. Outlook preview pane uses Internet Explorer to view any HTML or javascript. I upgraded IE to version 6 from 4. Problem solved.

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Thanks Jeff Hawley. It worked. To create a new profile, follow these steps: In Windows Control Panel, double-click the Mail And Fax icon. (The icon is a Mail icon if you did not install fax services.) On the Services tab, click Show Profiles to list your profiles. Click Add to start the Inbox Setup Wizard. Check that the default is set to "Use the following information services." Click to clear all services except the one you are troubleshooting. For troubleshooting purposes, add only one service at a time. Click Next and in the Profile Name box, type a name for the new profile. Follow the Inbox Setup Wizard prompts, answering the questions for your service until you finish. Make sure you specify a new Personal Folders file (*.pst) and do not use the existing file when prompted by the wizard. NOTE: Since you are not using the old PST file while troubleshooting, you will not see any of your old PST folders or files. To Create a New Profile from the Inbox : Follow these steps to create a new profile from the Inbox: With the right mouse button, click the Inbox icon on the Windows Desktop to open the Inbox Properties. On the Services tab, click Show Profiles to list your profiles. Click Add to start the Inbox Setup Wizard. Check that the default is set to "Use the following information services." Click to clear all services except the one you are troubleshooting. For troubleshooting purposes, add only one service at a time. Click Next and in the Profile Name box, type a name for the new profile. Follow the Inbox Setup Wizard prompts, answering the questions for your service until you finish. Make sure you specify a new Personal Folders file (*.pst) and do not use the existing file when prompted by the wizard. NOTE: Since you are not using the old PST file while troubleshooting, you will not see any of your old PST folders or files. Hope this helps.

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RESOLUTION! Running Windows ME & Office 2000 w/ Internet POP account(s) Error msg: Outlook has caused an error in OUTLLIB.DLL First, see if you can run Outlook in "Safe" mode (from enter "outlook.exe /safe") If outlook launches successfully you are on the road to recovery... Be sure all email accounts are accessed successfully, but don't worry about settings, options, preferences, etc. Now, close Outlook. Locate the file on your computer "OUTCMD.DAT". Check the date and time of the file and see if this corresponds to the last successful execution of Outlook (prior to receiving the OUTLLIB.DLL error). If so, simply rename the dat file to "OUTCMD.OLD" and run Outlook as you normally do. Outlook will create a new OUTCMD.DAT file and repair the error with OUTLLIB.DLL. Verify all working aspects of Outlook including customized toolbars, dictionaries, templates, etc. For further reading on this issue try this document reference (Q196633) in the Microsoft knowledge base. [ http://support.microsoft.com/default.aspx?scid=kb;en-us;Q196633 ] Good Luck!

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I have Win98 se. I'm running MSOffice 2000. I'm receiving an Invalid Page fault...module Outllib.dll at 0167:3a61f688. I have uninstalled, reinstalled, deleted Office folders uninstalled/reinstalled again, repaired from 2K CD, renamed event.dat, renamed outllib.dll, created a new profile and shooting the pc with a sawed-off shot-gun. Nothing worked. Help!!! Sincerely frustrated, Trigger Happy

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