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Logitech QuickCam
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Original Message
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Name: Scott Porter
Date: September 8, 2001 at 11:29:50 Pacific
Subject: Logitech QuickCam
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Comment: Quick Cam is jerky when making a movie. This happens if I install the latest QuickCam Drivers from Logitech or if I use the default WindowsXP Drivers. I have tried several different drivers and all of the camera settings and Movie Maker settings. Anyone experiencing the same problem
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Response Number 4
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Name: bjp
Date: December 22, 2001 at 01:41:51 Pacific
Subject: Logitech QuickCam
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Reply: (edit)Yeah i have exactly the same problem. The cam works under the logitech software. ie. Logitech Quickcam software, but when i try to use it with XP. ie. within Microsoft Messenger application or the take a photo of yourself for the taskbar it freezes the computer. If anyone finds a fix for this can they let me know too! love bjp xx
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Response Number 5
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Name: PCGuy760
Date: December 30, 2001 at 18:46:28 Pacific
Subject: Logitech QuickCam
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Reply: (edit)I thought I was the only one with this problem but it seems there is more of you guys! I have all the exact same problems and man, sometimes I feel like throwing that thang out the window. Logitech does not seems to be any help either hopefully someone knows a fix but in the meantime I am still searching for the solution and I will let yall know if anything comes up before someone posts a fix here! Regards
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Response Number 6
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Name: Terrence E. Kerrick
Date: January 22, 2002 at 10:18:56 Pacific
Subject: Logitech QuickCam
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Reply: (edit)Well I have the new Logitech Quickcam that cam with my new Dell computer. Now the problem I'm having with it is that, it takes pictures but they are very blue, and blurry, So I don't know how to fix it. If there is anything you can do for me, please email back, I like to use my dang camrea, Oh ya, they are only blueish when I take still picture using it, but when I have it on yahoo, using it they are very clear.. why is that?
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Response Number 7
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Name: Brett
Date: January 29, 2002 at 12:00:39 Pacific
Subject: Logitech QuickCam |
Reply: (edit)I have same problem too with cam and mouse freezing, in WinXp..anybody using the same muse (I have a logitech Optical USB) I wonder if it is a USB glitch in XP? Logitech 6.01 drivers work well as long as you don't use any other cam software after you install them...damn XP driver signing maybe?? email me if anyone gets solution..I will do the same.
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Response Number 8
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Name: Eliza
Date: March 5, 2002 at 21:38:29 Pacific
Subject: Logitech QuickCam |
Reply: (edit)There's a fix for the blurry blueness in XP on the Logitech site. As for me, my camlight goes off after a random amount of time for no reason, freezing the cam prog and the image along with it. &*@#^(*@ Logitech, man.
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Response Number 9
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Name: Simon de Groot
Date: March 8, 2002 at 03:52:13 Pacific
Subject: Logitech QuickCam
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Reply: (edit)I have the same problem. QuickCam® Pro (Dark Focus Ring)
Windows XP 5.1.2600
Driver version: 6.0.0.1208
Driver install version: 4.0.100.1190
Driver install filename: qc601enu.exe If I select the cam from 'My Computer' it shows live feed, but it's rather jerky. When I use Logitech's software it does the same, but if I record anything it gets even worse, it freezes for a second from time to time. If anyone knows anything please post it in here.
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Response Number 10
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Name: Simon de Groot
Date: March 8, 2002 at 04:36:36 Pacific
Subject: Logitech QuickCam
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Reply: (edit)Thank you for contacting Logitech Online Customer Support. You should receive a response within two business days. Seeing is believing ;).
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Response Number 11
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Name: Simon de Groot
Date: March 10, 2002 at 05:34:50 Pacific
Subject: Logitech QuickCam
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Reply: (edit)They actually sent me a working solution!! I received this email, do what it says and the problem should be solved: Run the tech support tools for 6.0
Select start, run, if anything is typed in the open line press delete on keyboard to clear it, Run click on browse, in the look in line select drive c, then select program files & hit enter, then select Logitech & hit enter, then select QcamWebMedia & hit enter, then select qcdrivers & hit enter, then select setup.exe & hit enter, in the run line after the " mark put a space & type techsupt, the line should now read "C:\programfiles\QcamWebMedia\Qcdriver\Setup.exe" techsupt.
click on ok, it should give you 4 options, run option 2 Remove Device and Reenumerate USB, then run option 1 Uninstall Camera Driver Files, each time doing exactly what it tells you on the screen, then run option 3 Install Windows Files
NOTE: When installing windows files you may get a few messages that reads the following-
"VERSION CONFLICT, A file being copied is older than the file currently on your computer. It is recommended that you keep your existing file." "DO you want to keep this file?"
SAY NO to each of those prompts.
You may also get a file called GM.DLS that it cannot find, SKIP this file.
then run option 4 to exit, click on start, run, take the techsupt out of the line & hit ok it will now run setup. Follow the prompts on screen to install the drivers again and the camera should now work.
If you perfer to have someone help you run the tools call tech support at 702 269 3457
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