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Keyboard not working

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Name: RuleDavid356
Date: January 1, 2009 at 05:40:33 Pacific
OS: Windows XP
CPU/Ram: Pentium(R) 4 CPU 3.00GHz
Product: Dell / DIMENSION 3100
Subcategory: USB
Comment:

Hi I'm having a problem where I try to install my new DELL USB keyboard but it gives an error message stating 'Windows cannot load the device driver for this hardware. The file may be corrupt or missing.(Code 39). I tried reinstalling the device driver but it gives me the same error. The device driver that I use is the HID Keyboard Device.

Any help would be greatly appreciated.

Thanks

Oh and by the way, I am able to type using the systems On-Screen Keyboard.



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Response Number 1
Name: Sal
Date: January 2, 2009 at 15:27:33 Pacific
Reply:

Try this. Go in the RUN command from your start button and type in
CMD ,a box will open and type in chkdsk(space)/f(space)/r. you will get a message asking if you would like chkdsk to run the next time you restart, answer y for yes then restart your computer. When the computer restarts it will run chkdsk. It will take a while. If you see any files being corrected it is probably the problem. After it is done restart your computer and see if is fixed.


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