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I NEED DRIVE FOR STUDIO PCTV USB FOR XP!

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Name: Gustavo
Date: May 22, 2002 at 16:05:06 Pacific
Comment:

PLEASEEEEE !!!!!! I NEED HELP, Ineed the drivers to Studio PCTV USB for Win XP. THX FOR ALL!!



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Response Number 1
Name: Pedro
Date: June 27, 2002 at 08:46:09 Pacific
Reply:

I“m sorry but i don“t have it, but I need a driver for Studio PCTV.USB for windows 98. If you have it, send me please for my mail. Thanks.


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Response Number 2
Name: Pitate
Date: July 2, 2002 at 07:45:01 Pacific
Reply:

Use the W2k Drivers, work fine ;)



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Response Number 3
Name: Pedro José Miranda H
Date: July 13, 2002 at 12:59:04 Pacific
Reply:

Isn't true that Windows 2000 drivers work fine because I have two computers and both of them reboot itself randomsly when I want to watch TV.

That enterprise must be more serious with its clients.


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Response Number 4
Name: Joćo Ferreira
Date: July 14, 2002 at 18:08:40 Pacific
Reply:

look for the mail i'd send to the manufacturer... and the answer. see on their homepage.
Unbelievable!!!


----- Original Message -----
From: Joćo Henrique Rodrigues Ferreira
To: sales@pinnaclesys.com
Sent: Tuesday, June 04, 2002 3:33 AM
Subject: Studio PCTV USB and Windows XP


Dear Sir,

Today, 3rd June 2002, I buy an Studio PCTV USB for my personal use at home. The master goal is to see TV on my Desktop PC.

I use both operating system Windows 98SE and Windows XP.

I'm so gratified with this device working with Windows 98, but when I'm installing this thing on XP, using the program and drivers for 2000 of the version 1.04 that cames with the CDRom (I don't force any step of the instalation), some errors messages apears. But the devices works on XP, with some errors, and the computer's crash several times and I've got to uninstal STUDIO PCTV.

Before that I go trough the net to see if there are some compatibility problem, on your site www.pinnaclesys.com, but when I see that the answer is "BUY AN UPGRADE"... I've got so surprised with that!!!! A new device without free suport for XP, when XP is on the Top of the sales of Operating Systems?? I'm so mad about that, that if it's true, I'll came very disapointed what concernes my new product!!!

And this desapointement is bigger when I see that some of my clients could bought that thing (I've a Informatic's Store where in Sintra, Portugal).

The serial nr of my product is 3810439707.

With anything for now to tell you, and expecting that you apologise me for my poor English, I'm wayting for your answer,

Yours Sinceriously,

Joćo Ferreira.

the answer...

Dear sir,

You have contacted Broadcast support at Pinnacle and the Pinnacle product you have is not supported by our group.

Many products have email access on our web site by going to the ASK a Question section

on our web site at http://pinnaclesys.custhelp.com/cgi-bin/pinnaclesys.cfg/php/enduser/home.php

In fact I'd gonne to that URL and full-fill the "Ask a Question section"... but the answer... I'm wayting.


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Response Number 5
Name: Patricio Bustamante
Date: July 16, 2002 at 00:17:17 Pacific
Reply:

Como no va a haber soporte para este producto bajo WinXP....... ???????


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Response Number 6
Name: Flavio Crispim
Date: July 24, 2002 at 13:24:45 Pacific
Reply:


Guys,

Yes, the drivers for the PCTV for WinXP exists.

Try this url:

http://www.pinnaclesys.com/docsupport1.asp?division_id=1&langue_id=4&product_id=6&product_name=PCTV&page_id=64


Good Luck.


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Response Number 7
Name: Héctor
Date: July 30, 2002 at 14:40:50 Pacific
Reply:

I don't think those drivers mentioned right above could work on a USB device...


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