I have an all in one laserjet. But, I cannot get the scanner to work. I have misplaced the software for it. And the driver I download from HP does not work for the scanner. I can print to it just fine. But, when I press scan it does nothing. Any suggestions?

Hi TimBob. You can order a replacement CD with the software on the same webpage where the drivers are. The cd probably has scanning software which is different than printer drivers. Order software CD - http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?locale=en_US&lang=English+%28US%29&pnameOID=72628&prodSeriesId=66359&prodTypeId=18972&basePartNum=lj1244&locBasepartNum=lj1244mu&os=Microsoft+Windows+XP&tech=CD-ROM+order+page Also - after you get the CD download the update for the software. It fixes issues with faxing and scanning etc. The original CD software is from 2002 while the update is from 2004. You need to install the original CD software first or the update won't work. http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?locale=en_US&lang=English+%28US%29&pnameOID=72628&prodSeriesId=66359&prodTypeId=18972&basePartNum=COL1072&locBasepartNum=lj-2975-5&os=Microsoft+Windows+XP&tech=Update Take care, Linda

HP wanted $10 for the cd. which I thought was pretty lame. So, I dug deep and found my cd. Now everything works. I thought it was pretty poor on HP's behalf that you cant download the drivers. But, thanks for the help. Cheers TimBob

I have the same printer, but my driver CD is cracked and can't be read. Can you post or ftp me a copy of the ISO for the driver CD?

I can FTP a copy to u. But, not sure how. let me know, and I'll send it to u.

I'm having the same problem, only I'm in the UK, so i can't even order the damn CD, could i grab a copy of the software once you've uploaded it. Ta

Thanks, I'd appreciate that! Just FTP to 67.183.17.226, log in using hp3300cd as the username and pwd, and put it right in the home directory.