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cd rom not reconized

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Name: dokie33
Date: April 22, 2009 at 19:55:12 Pacific
OS: Windows Vista
Subcategory: Input Devices
Comment:

I have a toshiba satellite L305-S5875 system, I haven't had it that long, when I got it, everything worked on it. I burned a few cds, now the cd rom won't even reconize a cd. When I go to the device manager there is an exclamation point next to the device. It is a cd rom/ cdrw/ dvdrw combo. Is there something that I can do so that I won't have to take it to someone to fix it, I got online the other day, and someone told me they could fix it by remote access for a large fee. Help.
TSST corp CDDVDW TS-L632P ATA Device



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Response Number 1
Name: Rickyneck (by Ricky neck)
Date: April 23, 2009 at 01:42:49 Pacific
Reply:

exclamation point means, there is the problem with Driver.
Go to device manager, select CD/DVD Rom, right update drive.


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Response Number 2
Name: dokie33
Date: April 23, 2009 at 10:18:48 Pacific
Reply:

When I update the drivers it tells me the most recent drivers are installed. But thanks.


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Response Number 3
Name: Rickyneck (by Ricky neck)
Date: April 23, 2009 at 22:50:52 Pacific
Reply:

You should try to uninstall and reinstall CD/DVD driver software.


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Response Number 4
Name: dokie33
Date: April 24, 2009 at 08:26:09 Pacific
Reply:

I found the answer to my problem from another person listing to delete uppers and lower filters. Thankx


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