cd isn't working my laptop is Toshiba Satellite p775-s7320

May 4, 2016 at 21:44:05
Specs: Windows 7
My laptop is a Toshiba Satellite Satellite p775-s7320 . I have tried to download a new drive for the cd/dvd rom but it did not work.

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#1
May 5, 2016 at 04:55:35
Are you saying the cd/dvdrom doesn't work at all; or just that you cant download (and presumably install) new drivers for it?

Re' the drivers; where did you go for them - and why do you feel you need to download "new drivers"?

Re' the cd/dvdrom; if you look in the Device Manager for the device - is it there and is there a yellow exclamation mark next to it?


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#2
May 5, 2016 at 10:16:21
Drivers (software) do not suddenly go out of date and stop things working.

Also bear in mind that not every fault is software. Hardware can fail too.

Always pop back and let us know the outcome - thanks


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