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Can't update video drivers

December 11, 2012 at 19:04:13
Specs: Windows XP Media Center

Unable to update my ancient video card. I don't see anything under device manager except for two entries under other devices: video controller and video controller(vga compatible). My system specs are at the bottom.
Device Instance ID:
PCI\VEN_8086&DEV_27A6&SUBSYS_30BB103C&REV_03\3&B1BFB68&0&11
PCI\VEN_8086&DEV_27A2&SUBSYS_30BB103C&REV_03\3&B1BFB68&0&10
Hardware IDs:
PCI\VEN_8086&DEV_27A6&SUBSYS_30BB103C&REV_03
PCI\VEN_8086&DEV_27A6&SUBSYS_30BB103C
PCI\VEN_8086&DEV_27A6&CC_038000
PCI\VEN_8086&DEV_27A6&CC_0380
PCI\VEN_8086&DEV_27A2&SUBSYS_30BB103C&REV_03
PCI\VEN_8086&DEV_27A2&SUBSYS_30BB103C
PCI\VEN_8086&DEV_27A2&CC_030000
PCI\VEN_8086&DEV_27A2&CC_0300

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01 - Operating System
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0101 - Operating System : Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.120821-1629)
0102 - Language : English (Regional Setting: English)
0103 - BIOS : Ver 1.00PARTTBLv
0104 - Processor : Intel(R) Core(TM)2 CPU T5500 @ 1.66GHz (2 CPUs)
0105 - Memory : 2038MB RAM
0107 - Page File : 575MB used, 3354MB available
0108 - Windows Dir : C:\WINDOWS
0109 - DirectX Version : DirectX 9.0c (4.09.0000.0904)
0110 - DX Setup Parameter : Not found
0114 - DxDiag Version : 5.03.2600.5512

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02 - Processor
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0201 - Caption : Intel(R) Core(TM)2 CPU T5500 @ 1.66GHz x2 ~1663MHz
0202 - Current Clock Speed : 981MHz
0203 - L1 Cache : 32.00 KB
0204 - L2 Cache : 2.00 MB

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03 - Video Adapter
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0305 - Device Key : Enum\
0306 - Display Memory : n/a
0307 - AdapterRAM : 0
0308 - Current Mode : 1024 x 768 (32 bit) (1Hz)
0310 - Driver Name : vga.dll
0311 - Driver Version : 5.01.2600.0000
0312 - Driver Language : English
0313 - DDI Version : unknown
0315 - Driver Beta : False
0316 - Driver Debug : False
0317 - Driver Date : 3/15/2006 21:00:00
0318 - Driver Size : 9344
0319 - VDD : n/a
0320 - Mini VDD : vga.sys
0321 - Mini VDD Date : 4/13/2008 11:44:40
0322 - Mini VDD Size : 20992
0323 - Device Identifier : {D7B70EE0-4340-11CF-B063-282AAEC2C835}
0324 - Vendor ID : 0x0000
0325 - Device ID : 0x0000
0326 - SubSys ID : 0x00000000
0327 - Revision ID : 0x0000
0334 - DDraw Status : Not Available
0335 - D3D Status : Not Available
0336 - AGP Status : Not Available
0337 - Notes : The system is using the generic video driver. Please install video driver provided by the hardware manufacturer.
To test DirectDraw functionality, click the "Test DirectDraw" button above.
Direct3D functionality not available. You should verify that the driver is a final version from the hardware manufacturer.
0338 - OpenGL : 5.1.2600.5512 (xpsp.080413-0845)

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04 - Memory
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0401 - Total Memory : 1.99 GB
0402 - Free Memory : 1.29 GB
0403 - Total Pagefile : 3.84 GB
0404 - Free Pagefile : 3.26 GB

0405 - Bank Label : Bank 0,1
0406 - Speed : 667 MHz
0407 - Total Width : 64 Bits
0408 - Capacity : 1.00 GB

0405 - Bank Label : Bank 2,3
0406 - Speed : 667 MHz
0407 - Total Width : 64 Bits
0408 - Capacity : 1.00 GB


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#1
December 11, 2012 at 23:49:36

I take it from the processor that this is a notebook? What make and model? Have you checked the manufacturer's website to see what drivers they have available, or at least tell you what graphics chip you have installed?

"I've always been mad, I know I've been mad, like the most of us..." Pink Floyd


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#2
December 12, 2012 at 13:52:10

Yup its a HP Pavilion dv6 135nr Entertainment Notebook. I spent a lot of time on intel's website and I couldn't get any of their tools to run on my pc. So I started googling the hardeware IDs and came up with this: Mobile Intel(R) 945 Express Chipset Family. I haven't been able to get anything to work, and I can't find anything that tells me exactly what hardware I have.

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#3
December 12, 2012 at 23:28:21

You may find that video drivers have not been written for your laptop, as it was designed for Vista/Win7, and the 135nr doesn't come up on the UK HP website so it may be a different model number over here. But what I would suggest is go to the HP website that covers your location, click on 'Drivers and Software' and put in your model number, then look on the right-hand side for the 'specifications' - in there it should say the series number for the Intel chip that your machine should have, then check the Intel site for that.

"I've always been mad, I know I've been mad, like the most of us..." Pink Floyd


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