My Epson 3-in-1 CX4800's scanner stopped working (copying and printing is fine). I have tried (with live phone help from Epson) several times to reinstall scanner drivers, but, even after downloading them, the message comes up (Windows failed to install drivers. Cannot find file specified). Epson had me find the file folder, click on the file, try again, but same message. They finally said it is an OS issue, but Microsoft charges $59.00 for help! Can someone help me with this? Thanks a lot!

... try "System Restore"<<<click ... you may have to check/tick small box to "display" more restore points! ... its a case of going back in time before you had the problem! . . Grrrr "...pentathol makes you sing like a canary" http://img193.imageshack.us/img193/... ... got brain freeze