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Won't detect modem

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Name: Franklin Castillo
Date: January 25, 2001 at 13:46:02 Pacific
Comment:

I just tried arachne. It didnt detect my modem,its a Hayes Accura 14.4 modem. I installed arachne like 5 times, each time with a different com port. What can I do?




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Response Number 1
Name: John Sparks
Date: January 25, 2001 at 15:50:26 Pacific
Reply:

Autodetect software may only find the normal combinations of address (or COM port) and IRQ (i.e. interrupt level)

With Arachne you have to specify non standars combibations (in my case COM3 IRQ5)

It will also only work if these parameters for the modem are not in contention with other devices in your system. In my case the system already had COM1 & COM2 ports hence the added modem fitted to an ISA slot had to be configured for COM3 and I found out the hard way that IRQ5 worked.

I'm not familiar with your modem. If it's external then you should know which COM port it's connected to. If not you may need to configure it either with jumpers or a software driver, if it's a PnP type. Again in my case I have to call from autoexec.bat the setup software supplied with the modem.

Hope this helps?

John


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Response Number 2
Name: Ayexby
Date: January 27, 2001 at 11:00:43 Pacific
Reply:


If your internal modem has an onboard Uart, you may have to disable the computer's onboard com port in the cmos setup. (If your modem is set to Com 2, disable the onboard com 2.) Before I disabled my onboard serial port, my modem worked fine in Windows (and even with Arachne), but QNX refused to recognise it until I resolved the conflict. Still, this is be something you might want to check.
Of course, if you're using an external modem, connected to a serial port, you would not want to disable the port.


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