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Cannot detect DVD-ROM drive

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Name: Darren
Date: August 14, 2001 at 08:20:14 Pacific
Comment:

Here's a detailed description of my problem. The BIOS that I am running is Award Medallion BIOS v 6.0, Asus A7V ACPI BIOS Revision 1005C. Please let me know what I should do to get the CD-ROM/DVD-ROM to be recognized!

 During system startup, the computer tries to auto-detect Primary Master, Primary Slave, Secondary Master and Secondary Slave but finds “None” for each of them even though all are set to auto-detect in the BIOS

 The boot sequence set in the BIOS is 1. Removable floppy device, 2. ATAPI CD-ROM, 3. IDE Hard Drive

 The C: drive has been formatted and now contains the following:

C:\WINDOWS\COMMAND contains the MSCDEX.exe file
C:\PIONEER contains the DVD-ROM driver ATAPI_CD.SYS

The contents of C:\CONFIG.SYS are:
DEVICE=C:\PIONEER\ATAPI_CD.SYS /D:MSCD001

The contents of C:\AUTOEXEC.BAT are:
LH C:\WINDOWS\COMMAND\MSCDEX.exe /D:MSCD001


 The system is booted with the Windows ME Startup disk.
The disk contains the DVD-ROM driver in the root, A:\ATAPI_CD.SYS.

The contents of A:\CONFIG.SYS are:

[menu]
menuitem=HELP, Help
menuitem=CD, Start computer with CD-ROM support.
menuitem=NOCD, Start computer without CD-ROM support.
menuitem=QUICK, Minimal Boot
menudefault=HELP,30
menucolor=7,0

[HELP]
REM device=oakcdrom.sys /D:mscd001
device=atapi_cd.sys /D:mscd001
device=btdosm.sys
device=flashpt.sys
device=btcdrom.sys /D:mscd001
device=aspi2dos.sys
device=aspi8dos.sys
device=aspi4dos.sys
device=aspi8u2.sys
device=aspicd.sys /D:mscd001
devicehigh=ramdrive.sys /E 2048

[CD]
REM device=oakcdrom.sys /D:mscd001
device=atapi_cd.sys /D:mscd001
device=btdosm.sys
device=flashpt.sys
device=btcdrom.sys /D:mscd001
device=aspi2dos.sys
device=aspi8dos.sys
device=aspi4dos.sys
device=aspi8u2.sys
device=aspicd.sys /D:mscd001
devicehigh=ramdrive.sys /E 2048

[NOCD]
devicehigh=ramdrive.sys /E 2048

[QUICK]

[COMMON]
files=10
buffers=10
dos=high,umb
stacks=9,256
lastdrive=z
device=display.sys con=(ega,,1)
country=004,850,country.sys
install=mode.com con cp prepare=((850) ega.cpi)
install=mode.com con cp select=850

The contents of A:\autoexec.bat are:

@ECHO OFF
path=c:\windows;c:\windows\command
\hibinv.exe
call \checksr.bat
IF "%config%"=="QUICK" GOTO QUICK
set EXPAND=YES
SET DIRCMD=/O:N
set LglDrv=27 * 26 Z 25 Y 24 X 23 W 22 V 21 U 20 T 19 S 18 R 17 Q 16 P 15
set LglDrv=%LglDrv% O 14 N 13 M 12 L 11 K 10 J 9 I 8 H 7 G 6 F 5 E 4 D 3 C
cls
call setramd.bat %LglDrv%
set temp=c:\
set tmp=c:\
path=%RAMD%:\;a:\;%path%;%CDROM%:\
copy command.com %RAMD%:\ > NUL
set comspec=%RAMD%:\command.com
copy extract.exe %RAMD%:\ > NUL
copy readme.txt %RAMD%:\ > NUL

:ERROR
IF EXIST ebd.cab GOTO EXT
echo Please insert Windows Millennium Edition Startup Disk 2
echo.
pause
GOTO ERROR

:EXT
%RAMD%:\extract /y /e /l %RAMD%: ebd.cab > NUL
echo The diagnostic tools were successfully loaded to drive %RAMD%.
echo.

IF "%config%"=="NOCD" GOTO QUIT
IF "%config%"=="HELP" GOTO HELP
LH %ramd%:\MSCDEX.exe /D:mscd001 /L:%CDROM%
::If MSCDEX doesn't find a drive...
IF ERRORLEVEL 1 SET CDPROB=1
::
GOTO QUIT

:HELP
LH %ramd%:\MSCDEX.exe /D:mscd001 /L:%CDROM%
::If MSCDEX doesn't find a drive...
IF ERRORLEVEL 1 SET CDPROB=1
cls
call help.bat
::
GOTO QUIT

:QUIT
call fixit.bat
rem clean up environment variables
set CDPROB=
set CDROM=
set LglDrv=
GOTO QUICK

:QUICK


 After rebooting and selecting Boot with CD-ROM Support, the message will read “The device driver isn’t installed”.



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Response Number 1
Name: Krystyna
Date: August 15, 2001 at 00:24:53 Pacific
Reply:

So what happens when you boot up with the boot disk - do you get to an A:/ prompt ?
And if you boot up without the floppy, where does that take you to ?
If you get to a C:/ prompt, then can you get a file listing if you type DIR
If no IDE devices are detected during startup, then do you ever get into Windows ?
Krystyna


0

Response Number 2
Name: Darren
Date: August 15, 2001 at 09:01:09 Pacific
Reply:

Yes, I do get an A:/prompt when I boot with the floppy. If I boot up without the floppy, the boot doesn't work (although this is fixed now that sys files are copied to c:). Yes, I can get a directory listing at the c: prompt. Before I could get into Windows even though no IDE devices were detected during startup (of course, now Windows is not on c: after the format). The problem may be a problem with the BIOS update that was done, so the BIOS is going to be updated again. Any other ideas?


0

Response Number 3
Name: Krystyna
Date: August 15, 2001 at 17:39:02 Pacific
Reply:

When you boot with the ME boot disk, do you choose to start with CDROM support ?
This should take you to an A:/ prompt
Depending on how many HDDs and partitions you have, the next letter will be for the virtual RAMDRIVE that the boot disk sets up.
eg if C: is your only HDD, than the virtual drive will be D: and your CD/DVD ROM will now be E:
Once Windows is installed, the virtual drive is discarded, and the CDROM should appear in Windows as D:

If it doesn't happen like this, then perhaps the BIOS is at fault, or then it could be a dodgy boot disk.
When you set the devices to be autodetected, did you save the changes before exiting the BIOS ?

Krystyna


0

Response Number 4
Name: Jolanda
Date: August 17, 2001 at 08:04:22 Pacific
Reply:

Try in the bios: first boot device cd rom

succes


0

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