Problem saving a scanned photo to my PC

April 18, 2011 at 02:46:49
Specs: Windows Vista, 291GB
When I try to save my scanned image to my PC I get the following message:
C:/Users/Pictures/MP Navigator/2011_04_17 refers to a location that is unavailable. It could be on a hard drive on this computer, or on a network. Check to make sure that the disk is properly inserted, or that you are connected to the Internet or your network, and then try again. If it still cannot be located, the information might have been moved to a different location.

Can you help?

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April 18, 2011 at 05:36:53
It looks like you might be missing a user account name in the directory you posted. If that line is right, you have an account named "pictures". If that's wrong, then it should be something like this "C:/Users/NAME/My Documents/Pictures/MP Navigator/2011/04/17"

Can you save it anywhere else like desktop or just in C:/ to test?

Asus M4A78-EM
AMD Phenom II X2 550 @ 3.11
Patriot PC2-6400 4Gig
MSI R4830
Seagate 160Gig SATA
Seagate 320Gig SATA
External 1T

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April 18, 2011 at 10:13:41
Thank you for your reply. I cannot save it on Desktop or C. I seem to have a number of Pictures files. I have tried restoring factory settings, installing the scanner software, etc. but it does not help. Fairly recently I installed software for cameras and mobile phones could that have caused any problems?

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