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Pinnacle 10.7 video freezes

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Name: allrightythen
Date: July 19, 2007 at 10:28:55 Pacific
OS: xphomesp2
CPU/Ram: 2/1GB
Product: Sony Vaio Desktop
Comment:

When editing using Pinnacle and sampling the video and transitions the vid freezes but the clip keeps playing.

I had purchased a EVGA fx series PCI card because the software said the onboard video wasn't enough for the prog. I think I have the card set up properly between myself and the techs at EVGA.

I have all the latest vid card drivers installed plus the latest Pinnacle drivers. Plus I installed the latest patch for IE7 as instructed by pinnacle before installing the 10.7 uddate.

Everything works fine untill I open a project to edit.
Immediately Pinnacle uses 100% resources. That's when the vid freezes but the counter keeps rolling.

Any ideas on how to rectify this problem?
Thankyou kindly



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Response Number 1
Name: ranchhand
Date: July 19, 2007 at 12:16:46 Pacific
Reply:

I am not sure exactly what you are doing, but I can tell you what I know.

I use Studio 10 regularly to Edit, Author and burn DVDs from pre-captured mpeg2 files ( I use the Hauppauge 250 card for capture, never could get Pinnacle to see my camcorder).

Pinnacle drove me crazy until I found out that it does not take kindly to resource competition. I learned to shut down my internet access (Comcast cable) and PCcillin Antivirus. I then enter Task Manager and End Task on my video card overclocker utility, Lightscribe detection utility, several D Link wireless network entrys, and basically everything else that is not essential processes for running XP. Then I boot up Studio. Suddenly all my problems stopped and S10 ran beautifully with no hiccups or glitches. It still has a couple of irritating behaviors but they are minor and can be relegated to "needs improvement in engineering" dept.

Another thing I do regularly, although I don't really know if this has anything to do with it or not, is to use Hijack This to prune-out BHOs, useless browser toolbars and any other startups that I don't need that are loading on start.

There is a Pinnacle forum that has helped me a lot, and possibly you might find it helpful:
http://forums.pinnaclesys.com/forum...

Give a man a fish and you feed him for a day;
Teach a man to fish and you feed him for a lifetime;
Then industry pollutes the water and kills all the fish.


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Response Number 2
Name: allrightythen
Date: July 19, 2007 at 14:17:09 Pacific
Reply:

Thanks for the great reply!
I'm gonna try your suggestions and close down everything that is not needed in the task manager and see if that helps. I'll post back.


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Response Number 3
Name: allrightythen
Date: July 19, 2007 at 17:16:47 Pacific
Reply:

Ok, I tried the suggestions listed above and still my processor use from Pinnacle sits at 97 & 98% as soon as I open a project to edit.

I also posted my problem in the Pinnacle Forum, but so far only 1 person answered questioning the vid card...LOL

Any other ideas would be appreciated>>>Thanks


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Response Number 4
Name: blackbill
Date: July 20, 2007 at 06:04:40 Pacific
Reply:

Are you sure it's freezing?? When you open a project there are many things that studio is doing, and it needs time to do these things. Granted sometimes it takes what seems to be an eternity! When I first open a HDV file studio will do a lot of background work for up to 7 or 8 minutes (and I have a quad core).

What project is it... mpeg... avi...HDV...? Does it already have transitions and such? Are you sure the video you're importing is good?

Try turning background render off and hardware acceleration off.


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Response Number 5
Name: allrightythen
Date: July 20, 2007 at 12:21:40 Pacific
Reply:

Yes I'm sure the vid is freezing, but it still advances frames.

It was an avi file and yes the transitions are on it and the video is good, taken from my cam....oh...get this, I got on a live chat with Pinnacle support, all he said was download and install Direct X 10 and then blew me off.
Directx 10 does not work with XP home, go figure, no wonder Pinnacle is getting such a bad rating lately.

I will try your suggestions,
Thanks


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Response Number 6
Name: XpUser
Date: July 20, 2007 at 12:58:58 Pacific
Reply:

Directx 10 does not work with XP home, go figure..

Are you sure?

http://www.microsoft.com/windows/wi...

i_Xp/VistaUser


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Response Number 7
Name: allrightythen
Date: July 20, 2007 at 14:13:00 Pacific
Reply:

Directx 10 does not work with XP home, go figure..
Are you sure?


have you tried it?
The proof could be in the pudding.
I have and it didn't work.


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Response Number 8
Name: XpUser
Date: July 20, 2007 at 15:19:33 Pacific
Reply:

It's working on the PC running XP HE SP2. You can tell that to M$. BTW did you click on the link I provided in my previous post above?

i_Xp/VistaUser


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Response Number 9
Name: blackbill
Date: July 20, 2007 at 18:48:04 Pacific
Reply:

You said there are transitions on it... Have they been rendered??

If you have background render on, then studio is trying to pre render the transitions so they can be previewed.

SLOWLY move the scrubber down the timeline manually by left clicking, holding, then dragging. If the video plays through this way, but doesn't play through when you hit the play button, then it's a pretty good indication the the transitions need to be pre rendered before they can play. You can turn background render on in setup. Let the transitions render through.


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Response Number 10
Name: allrightythen
Date: July 21, 2007 at 06:56:14 Pacific
Reply:

Blackbill,
Well, I tried the scrubber and it worked for a second and then the vid froze again.
I'm pretty convinced it is Pinnacle because I tried Adobe premier elements and I didn't have the vid freezing.

XpUser, yes I did click the link and checked it out thnx but I couldn't see the relevance to my problem....it was about media player 10, I have MP11. We are talking about Pinnacle 10.7

Also, you tried directX 10 on XP Home?


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Response Number 11
Name: blackbill
Date: July 22, 2007 at 06:01:48 Pacific
Reply:

"I'm pretty convinced it is Pinnacle because I tried Adobe premier elements and I didn't have the vid freezing."
===========================================

If you can't scrub manually then I would agree with you. It sounds like you're hitting some frames that for some reason disagree with studio. You can try deleting some frames at the point where the freeze occurs and see if that helps.


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Response Number 12
Name: allrightythen
Date: July 26, 2007 at 15:34:16 Pacific
Reply:

sorry for the delay...pinnacle freezes as soon as I open a project or even start a new project and add a vid to it....I think my Pinnacle days may be over....I really hate the hassle!
Thanks for all the help for those who tried helping this situation.


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