Photoshop Problems

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Original Message

Name: lesstjake182
Date: August 22, 2007 at 09:57:12 Pacific
Subject: Photoshop Problems
OS: XP Pro
CPU/Ram: 2/2
Model/Manufacturer: Dell

Comment:

All of a sudden whenever I try and save a jpeg image in photoshop, all of the menu items gray out, including the close X, so I can't exit the program or do anything. The file doesn't actually get saved. And I have to ctrl+alt+delete out of it. I can't think of any reason for why this started to happen

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Response Number 1

Name: XpUser4Real
Date: August 22, 2007 at 10:31:24 Pacific
Subject: Photoshop Problems

Reply: (edit)

1st try a system restore back to when it worked, if that doesn't help
try uninstalling photoshop, then re-installing it and see if that helps. Something may have become corrupt.
Some HELP in posting on Cnet plus free progs and instructions Glad to Help!

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Response Number 2

Name: lesstjake182
Date: August 22, 2007 at 11:11:09 Pacific
Subject: Photoshop Problems

Reply: (edit)

I did a reinstall and have the same problem. I did not restart after the reinstall though so I will try that. I don't like doing system restores because I'm never quite sure when to restore too. I have no idea what to do though

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Response Number 3

Name: XpUser4Real
Date: August 22, 2007 at 11:21:59 Pacific
Subject: Photoshop Problems

Reply: (edit)

How to do a system restore:
http://www.microsoft.com/windowsxp/...
near the bottom of the page
Some HELP in posting on Cnet plus free progs and instructions Glad to Help!

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Response Number 4

Name: lesstjake182
Date: August 22, 2007 at 11:33:01 Pacific
Subject: Photoshop Problems

Reply: (edit)

I know HOW to do a system restore. I checked the restore points. I know that I it worked on the 20th because thats what I last used it and uploaded a picture from it. I have nothing to restore to in between then.

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Response Number 5

Name: XpUser4Real
Date: August 22, 2007 at 11:41:59 Pacific
Subject: Photoshop Problems

Reply: (edit)

you wrote ** I have no idea what to do though** that's why I posted the instructions.
So why not try that restore point? If it doesn't work, you can always undo the restoration.
Some HELP in posting on Cnet plus free progs and instructions Glad to Help!

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Response Number 6

Name: lesstjake182
Date: August 22, 2007 at 12:01:25 Pacific
Subject: Photoshop Problems

Reply: (edit)

Here's some more information.
When I open a jpeg image to edit and then go to Save As and save it as a jpeg, the X disappears and the menu items disappear and it appears frozen as I originally stated. However, if you press Alt + F4 everything comes back and you can continue to edit, but the image didn't get saved.
If you go to Save for Web you can save it as a JPEG just fine.

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Response Number 7

Name: XpUser4Real
Date: August 22, 2007 at 12:48:43 Pacific
Subject: Photoshop Problems

Reply: (edit)

do you still need help? Did you try the restore point?
Some HELP in posting on Cnet plus free progs and instructions Glad to Help!

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Response Number 8

Name: lesstjake182
Date: August 22, 2007 at 13:58:23 Pacific
Subject: Photoshop Problems

Reply: (edit)

Didn't work. Any other tips?

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Response Number 9

Name: XpUser4Real
Date: August 22, 2007 at 14:18:54 Pacific
Subject: Photoshop Problems

Reply: (edit)

uninstall the program, then defrag your PC, reboot and then re-install.
If that still doesn't work, you may have to use regcleaner which is free and remove all instances of photoshop and then try re-installing it.
Sounds like corrupt files.
Some HELP in posting on Cnet plus free progs and instructions Glad to Help!

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