Hi. I have been getting a little frustrated about this and am really hoping for some help. For some reason, I am unable to open 'some' .jpg picture files. When I double-click, the associated program loads but then pops up the message "Could not display 'name.jpg' because a suitable graphics importer could not be found" I have tried varying the associated program but this does not seem to work. The properties say it is a "JPEG image (.jpg)". I assume that this may be due to a recent update, but do not know for certain as I have only just noticed the problem. On a side note, I have noticed issues regarding my mouse cursor - where the focal point of the click is offset in some programs. Any help is much appreciated Thanks Chris

I have also just noticed that every photo that won't open has the same "date modified" and similar times (04/01/2009 10:00). However, I don't seem to have installed any updates at this time, that I am aware of.

Sounds like corrupted files to me. How about trying them on another system. FWIW to XP users: When you click on the 'Command Prompt' you are just causing the 'Command prompt' to be displayed. This prompt gives you access to NTVDM.EXE, the 'NT Virtual DOS Manager'.

I have tried copying them to another pc but they are still not recognised. What is strange though, is that not all the photos in these folders are altered - even those that were present at the time.

I doubt if they were somehow corrupted on your system. I suspect that they started out in the shape they are now. They might have been created using abnormal settings that the program that you are using doesn't recognize . You could try using a program like Irfanview. If it's able to recognize them, it might be able to convert them to a more common format, 'if' that's the problem. FWIW to XP users: When you click on the 'Command Prompt' you are just causing the 'Command prompt' to be displayed. This prompt gives you access to NTVDM.EXE, the 'NT Virtual DOS Manager'.

Unfortunately, that isn't the case. I was able to access these image files until recently and have had some of them on there for the last few years - accessible. Most, if not all, of these images were taken with the same camera and I am still able to view some similar files. I have tried opening them in MS Picture Manager, MSPaint, Quicktime viewer, Adobe Photoshop, Adobe Illustrator and even just inserting them in a Word document - none of these recognise the file. Fortunately I have a backup of the album so the pics aren't completely lost, but it would be nice to figure out what went wrong so I can prevent it happening again.

If the pictures were stored on a CD/DVD disc, the drive or disc might be marginal. If they are on a hard disk, I wouldn't expect them to be corrupted, but it might be a good idea to check your drive by running chkdsk /r. It will do a scan of the drive looking for weak or bad sectors. It takes a long time. It would also be a good idea to check your memory. http://memtest86.com/ There is a version to create a bootable floppy diskette and/or an ISO for creating a CD. Run it overnight and any failures are unacceptable. FWIW to XP users: When you click on the 'Command Prompt' you are just causing the 'Command prompt' to be displayed. This prompt gives you access to NTVDM.EXE, the 'NT Virtual DOS Manager'.