recently whilst playing video there has been no picture on the screen. the sound still plays but there is no picture. i have downloaded many codec packs this has not resolved the problem. My video card is Sapphie HD 2600 pro from ATI RADEON and have also tried reinstalling the drivers but this has also not worked. i am running directx 9.0c. i would be greatful for any advice, thanks alot Robert

Try gspot, this should identify the codecs in the file & what you have. http://www.headbands.com/gspot/ Before posting try google. Backup. Use anti virus software.

hi, i downloaded this program and checked some video files that are not playing on my computer. the program says that the codecs are installed for the video to play but i have still not got a picture when i play videos. thanks for your suggestion Robert

A long shot! In Windows Media Player, on the Tools menu, click Options. In the Options dialog box, click the Performance tab. In the Video Acceleration area, click the Advanced button. In the Video Acceleration Settings dialog box, under Video Acceleration, clear the 'Use overlays' check box. Try 'Media Player Classic' and/or 'VLC'.

thanks for your reply, this has fixed the problem when watching videos in windows media player but i am still unable to see the picture when playing videos in nero showtime and when the files are written to DVD. thanks Robert

Since disabling 'Overlay' in WMP caused it to start working, that seems to indicate an Overlay problem. Try this: Go to Display properties > Settings > Advanced and scan through the options looking for 'Overlay' stuff. See if you can find something that might disable/enable overlay. I can't give you any detailed instructions because every video card is different. If you change something there, you might have to go back to WMP and re-enable overlay.

thanks very much for your help i have finally got it to work :). i just had to reset all of the settings on my graphics card back to the factory default. thanks again Robert.