Solved Nikon Coolpix s9100 freezes at startup

September 5, 2013 at 11:58:49
Specs: Windows Vista
My Nikon Coolpix s9100 turns on but is then frozen--the lens opens, the monitor is on, but no controls do anything. It turns off if I remove the battery and replace it. Any known fix? Of course, it is 2 months out of warranty!

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September 6, 2013 at 03:24:01
I guess the battery is in good condition and fully charged?

There is a 'reset all' function but you have to be able to access the menu in order to do it and I guess you can't do that.

When you remove the battery, leave it out for awhile, maybe even overnight. Then reinstall it and see if you can do anything with it. If so the reset option is MENU--SETTINGS--RESET ALL. That should also be explained in the manual.

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September 6, 2013 at 09:36:10
✔ Best Answer
Thanks for the suggestion, daveincaps. I did charge the battery, to no avail. Finally, I called the local Nikon repair shop to see what might be done. I was asked to check the monitor for an error message, so turned the camera on, and damned if did not work!!! Boy, that repair shop works miracles over the phone. She suggested that a bit of grit might have gotten into the lens mechanism, preventing it from opening 100% so that the camera was waiting for it to open fully.

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September 6, 2013 at 14:32:19
You're welcome. I'm glad you got it going and that it was a simple fix.

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