|Any thoughts? I have a guess if that helps.|
You have Norton Internet Securitry and it has disabled Shockwave Flash Objects to protect your PC and you pay for that. Norton decidees what you can or cannot do with your PC.
Go into IE, Tools, Manage Addons to see if Shockwave is disabled and if so reenable it. If Norton squawks then figure out how to configure Norton to give you a little more control of your PC that you also paid for.