|Any yellow marks?|
Might consider a restore point (may not work but easy to try)
Might have to use help and support for system information to get more detailed info on what is wrong.
Many laptops have odd construction. It maybe that the reader is connected via a pci to pci bridge or attached as a ide device or something odd.
"Best Practices", Event viewer, host file, perfmon, antivirus, anti-spyware, Live CD's, backups, are in my top 10