|The first thing you need to determine is the format of the video. That will be indicated by the extension of the file, .AVI, .MPG, .MOV are some examples. If you are not seeing the extension, go to My Computer > Tools > Folder Options > View tab. Find the option "Hide extensions for known file types' and deselect it.|
If you post back the extension, someone may be able to help you with either a codec to install, or a program to convert that format to another one that will work.
By the way, congratulations. I hope you made a wise choice! :-)