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Canon ZoomBrowser Install problems

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Original Message
Name: idratherbearobot
Date: October 31, 2005 at 06:31:22 Pacific
Subject: Canon ZoomBrowser Install problems
OS: Windows XP SP 2
CPU/Ram: Pentium 4/512MB
Comment:

I have a Canon PowerShot A95 that came with Canon ZoomBrowser. A little while back I was having an issue with my machine and had to remove all non-essential software (including ZoomBrowser). Now I want to reinstall the program, but when I try, I get a message saying an older version is already installed, and will be updated, then the installation encounters an error and aborts.

I have looked all over my machine to make sure any reference to Canon not present, checked the registry and everything, but I can't find anything Canon like anywhere, so why is the install saying its there?

If anyone has any ideas, please let me know, I have flash cards with photos piling up because I can't upload them to my machine.


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Response Number 1
Name: rhawk7938
Date: October 31, 2005 at 09:27:52 Pacific
Subject: Canon ZoomBrowser Install problems
Reply: (edit)

Just a thought:
Have you looked in program files for anything there? Is there any other Canon software installed, you may have to remove it all and reinstall.


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Response Number 2
Name: ham30
Date: October 31, 2005 at 10:14:14 Pacific
Subject: Canon ZoomBrowser Install problems
Reply: (edit)

Did you uninstall the software correctly using 'Add Remove Programs'?

Sorry, I do not check for private messages


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Response Number 3
Name: idratherbearobot
Date: October 31, 2005 at 12:41:26 Pacific
Subject: Canon ZoomBrowser Install problems
Reply: (edit)

Yes, I uninstalled the program using the Add/Remove Tool, and I did also look under "Program Files".

I've also run searches on my machine for "canon" and "Zoom" and "ZoomBrowser", with nothing returned. I'm at my wits end. Why/Where is the installer finding something?


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