Hi, i cannot connect ipod nano 2gb.installed software,connected ipod, pc does not recognise, tried the 5 Rs ect uninstalled reinstalled software ect.Even took ipod back to shop they replaced it ahh! i thought must have been faulty! but no! still same problem!!i have 6 usb ports tried them all to no avail.gone to website for advice tried update still no luck my son bought this 6 days ago and havent been able to use it!!!any advice greatly appreciated thankyou.

"does not recognise" as in, it won't install it properly or simply nothing happends? Either way, try installing the software before plugging your iPod into your PC. Once that's done, open iTunes then plug in your iPod. See if something shows up on the left menu. If there's still nothing, leaver your iPod connected and go to System in Control Panel then under the General tab, click on Device Manager and see if there's an error or some kind of problem. Possibly with a "Storage device" If nothing like this shows..I have no clue. Let me know what happends. Abit AN8 Socket 939 AMD64 3000+ -1.8Ghz Corsair 1Gig Dual-Channel 2x512 MSI Radeon x800 PCI-E 390&700@441&990 Seagate 160Gig SATA WD 80Gig SATA Antec TrueControle 2.0 550 Watts L

I'm sorry, i didn't finish what I was saying. If you do see "Storage device" in the Device Manager, you simply have to install your iPod nano. Double click on the Storage Device and update the drivers. Make sure your CD for the iPod is in your drive and have it scan for it. If nothing shows up and you did install the proper software, i'll see if I can find your a file to install your iPod. Abit AN8 Socket 939 AMD64 3000+ -1.8Ghz Corsair 1Gig Dual-Channel 2x512 MSI Radeon x800 PCI-E 390&700@441&990 Seagate 160Gig SATA WD 80Gig SATA Antec TrueControle 2.0 550 Watts

Thank you night for your responses sorry for the delay in replying i have tried what you recommended but to no avail i have posted again on;windows xp; mass storage highlighting my other problems as well once again thankyou for your replies.

Here's a thought; does it work on someone else's computer? On your own computer, perhaps the USB plug and play isn't enabled. Look in your computer manual (if you can't find me, let me know if it's a name brand computer and i can find it for you) and look for the section on information on your BIOS. Look for USB (not exactly sure what it would say) It would be, Plug&Play devices or something like that. Once you find it in the manul, go yourself in the BIOS and see if it's enabled or disabled. If it's disabled, simply enable, save and restart. If it was enabled, then that eliminates that possible problem. Let me know. Abit AN8 Socket 939 AMD64 3000+ -1.8Ghz Corsair 1Gig Dual-Channel 2x512 MSI Radeon x800 PCI-E 390&700@441&990 Seagate 160Gig SATA WD 80Gig SATA Antec TrueControl 2.0 550 Watts

check this link http://www.apple.com/support/ipod/five_rs/ i resetted my ipod by pressing menu and select button at the same time and now the pc recognizes it again