Symantec Powerquest Drive Image 7 corrupted thousands of my jpeg photos!I am desperate to restore a few thousand corrupted jpeg photo files. They include many treasured photos from weddings, Christenings, holidays, birthdays, kids’ activities and so much more.
This is how they became corrupted:
I backed up my desktop hard drive to an external hard drive using Symantec Powerquest Drive Image 7. Later, when I restored my desktop hard drive from the backup, my photos did not restore fully. They weren’t all corrupted, but probably 95% of them were. The photos show maybe a half, a third or even less of the photo. The rest of the photo is black or grey or otherwise gone or distorted somehow. All thumbnail images are whole and appear to be fine. Drive Image 7 has also appeared to erase the date/time stamp most of the photos also.
I don’t know if the photos didn’t backup properly or if they just didn’t restore properly. I hoped it just didn’t restore properly because I still have the backup file and maybe I can still recover. Unfortunately, I think it didn’t backup properly to begin with. I only say this because I’ve tried several times to restore the backup file using Drive Image in a desperate attempt to recover the entire image but I had no luck doing so.
I’ve also tried a few freeware or shareware photo restoration programs on the corrupt files but had no luck yet. One of the programs I tried, JPEG Recovery, did not correct the problem. However a message appeared on the photo that read, “Missing Pixels at (1072,168) - (975,1191)”. The number range varied with each picture. I fear that if pixels are actual missing, then it is unrecoverable. But I’m not willing to throw in the towel just yet.
I was using Windows XP at the time which I still have on the desktop computer that I maintain the photos on. I do have Vista available to me on my laptop if needed.
I am willing to pay for a good photo restoration or repair program. I’d be extremely grateful to anyone who can provide any solution.
Jeremy,
Willowick, Ohio
