Solved Sansa MP3 player quit during playing-won't charge-black scre

February 17, 2014 at 20:37:06
Specs: Windows XP
Sandisk Sansa MP3 player just quit playing. Hooking up to computer to recharge did nothing. Screen remained black. Can't turn back on.

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February 17, 2014 at 23:19:48
✔ Best Answer
You don't state which model, but generally there's little you can do to repair these.
No user-servicable parts in them.

Is there a micro SD card in it? Have you tried removing/replacing the SD card and see if it shows signs of life?

Maybe a reset:

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February 18, 2014 at 12:39:37
Other than what Peet said, your only option would be to send in the player to the manufacturer and have them replace it.

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February 18, 2014 at 22:30:31
It is a Sansa MP3 player. I read something that says you push the on/off switch in and it kinda reboots. Tried that several times with no-go. So I left it hooked up and started doing some other work. Took a glance over, after about 5 minutes, and it was up and charging! Previously, at times, when I turned it on, all the print was scrambled! Syncing usually solved that problem. And yes, I do have an SD card in it. I removed it and tried turning it on, but no-go. Put it back in and left it hooked up to the pc. After 5 minutes, it was charging.
Thanks so much for the comebacks!! It's great to have my music back!

message edited by hotcorner46

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