Netflix problem

Dell Dimension® 4300 series, pentium®...
April 1, 2011 at 07:54:05
Specs: Windows XPpro , 512mb
Out of the blue last night my Netflix AND Xbox live accounts quit working. When I try to access Netflix on my Sony bravia hd tv I get this message
""The service cannot be accessed at this time because the server replied with incorrect or invalid information"
My son said his xbox won't connect either. Who do I call? Telephonr co. or Netflix? Or can I step it through?

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April 17, 2011 at 05:56:47
Probably you didn't have a connection that worked on another try at a later time.

I use NetFlix through a WD Live TV PLus HD Media Player device.
When I go to NetFlix or Pandora sometimes I get there before my device has a chance to establish it's internet connection (wireless in my case).

With NetFlix I find it annoying because it takes long for it's splash screen to go away even when it is fully connected so I never go directly to NetFlix after powering on my device. I go to Pandora which has the account selection screen that is fast to determine if the device is connected or not. Once connected there then I go to NetFlix with out an issue.

P.S. I like the newest software/firmware update for my WD Live TV PLus HD Media Player especially as it relates to the NetFlix GUI.


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