Solved My Toshiba 19DL833B has syncing problems

December 26, 2013 at 17:07:45
Specs: Macintosh
MY 19" TV HAS STARTED SOUND GOING OUT OF SYNC WITH THE PICTURE. The set is probably two years old and has only started this recently. If I try to change channels when this has happened I get a notice on screen which says "Service not running". I then turn the set off and on again immediately and this cures it till it goes out of sync again, which may happen within a few minutes.
When this started happening it was only in the evening, but it now happens in the morning as well.

Any help will be much appreciated.


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#1
December 26, 2013 at 21:21:02
✔ Best Answer
I googled "service not running" toshiba. Sound problems associated with that message aren't uncommon but I didn't see a definitive solution, other than turning it off and then on again as you've discovered. You might look at this:

http://www.justanswer.com/uk-electr...

Where they seem to be thinking it might be associated with some option the TV has called 'freeview'. But I'm guessing it's an internal hardware problem that a shop would need to look at.


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#2
December 27, 2013 at 11:37:22
DAVEINCAPS
Just for info:
In the UK we have a number of "off-air" digital TV channels which are free to use (freeview). They are our basic channels on current digital TV's. Old analog TV's required a set top box (analog to digital) in order to view them. Alternatives are "paid for", such as satellite or cable.

sallennic
Firstly ensure you have the latest software update. Otherwise there is almost certainly nothing that the owner can fix and, as DAVE said, most likely hardware.

Always pop back and let us know the outcome - thanks


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#3
December 27, 2013 at 14:08:28
Thanks to both - I'll have a go at the software update thing and see how it goes.

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#4
December 27, 2013 at 22:07:13
Thanks Derek, it's the same way here. I've just never heard it called 'freeview'.

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#5
December 28, 2013 at 03:44:34
Aw, that's just UK terminology.

Always pop back and let us know the outcome - thanks


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