reseting power on password

June 21, 2011 at 02:12:07
Specs: Windows 7
i have an hp Compaq notebook which has a power on password, i can not boot into windows i can not boot from any device i cant get into BIOS, i have tried removing the CMOS battery for more than 12hrs it still doesn't work. anyone who knows what i can do to get rid of this problem

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June 21, 2011 at 04:41:28
Remove battery and try with power cord only (shorted battery cell).
Remove and reseat memory.
Remove one out of 2 memory sticks, then try with the other one. Replace as needed.
Recheck your procedure for accessing your BIOS in your manual.

(The procedure for resetting CMOS on portables is to remove the main battery, remove the 'Coin' cell, press the power button for 5-10 seconds)

You have to be a little bit crazy to keep you from going insane.

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June 21, 2011 at 05:39:48
Who setup the password? That's the person you should be asking. Or you can contact HP/Compaq to have it reset, but you will need to provide proof of ownership & there may be a fee involved. Messing with the CMOS battery is a waste of time.

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June 21, 2011 at 06:05:42
the person who created the password doesn't even remember it... so i am stuck

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Related Solutions

June 21, 2011 at 07:12:29
The power-on password is a built-in security feature to protect against unauthorized use or theft. There is no way for you to remove it or reset it. If you don't have the password, you will have to have it reset "professionally" by either HP or a pay service.

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June 22, 2011 at 02:27:24
1. remove the RCT battery and everything that might be having power from the motherboard, (usb drives, external drives, ac adapter, battery e.t.c)
2. press the power on button for about one minute to enable full discharge.
3. connect only the AC power and switch on by know the power on password should be gone
4. reset the RTC battery after 10 minutes or more, then you are done

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June 22, 2011 at 07:01:16

I do not understand the purpose of your post. You ask how to do something and then at the end provide an answer.

Your solution is not a viable one though. If it were that simple to reset that password the password would have no value.

If this is actually your problem then post back verifying the solution actually worked.

If you are just a troll trying to post methods to circumvent security measures then hopefully one of the mods will remove this post and possibly ban you.


It has been past practice that we don't help with laptop passwords.

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June 22, 2011 at 07:15:38
no i asked and did not getting a working solution, contacted hp online yesterday and they gave me that solution and tried it then it worked, was just hoping i am also helping in case of the future, that's what i did and it worked.... was just helping out since you tried to help me did not know it was of some harm to you

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June 22, 2011 at 08:50:11
OK, I will take you at your word then. I am surprised that HP would have a solution that simple.

This is a notebook computer that you are working with?

You are OK with posting an actual solution that works. I just didn't think that was possible.

Laptops/notbooks/netbooks are frequently stolen. The passwords are part of a security routine setup by the manufacturers to discourage theft and to secure data. circumventing these routines by anyone other than the legal owner is illegal. That is why mick in #4 above advised you to contact HP.

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June 23, 2011 at 00:48:52
and that is what i did, fortunately the laptop has been registered with hp, so all i needed to do was to confirm the correct registration information and they gave me a live chat with one of their technicians who gave me that solution

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