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How do I solve a CPU fan error?

January 4, 2011 at 14:33:33
Specs: Windows 7, Intel® Core™ i7-950 3.06 GHz 8M Intel Smart Cache LGA1366

I just recently got a computer in October from Cyberpower PC.
The model is a Gamer Xtreme XT.
Just today I noticed one of my video games running exceptionally slow. I decided to reboot my computer to see if that would help.
To my surprise when the computer started back up an error appeared saying:
"CPU Fan Error.
Press F1 to continue." or something along those lines.
I went into the BIOS setup and noticed my CPU was running at a jaw-dropping 84 degrees Celsius. Also, I saw that next to the CPU Fan Speed, it read "N/A"
Please tell me how I can fix this. I'm looking for a solution that doesn't require me to take it into a store/buy a new product. This is because I'm still a teenager and I don't want to have to bring my dad into this.
Any help will be appreciated! Thanks in advance!

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#1
January 4, 2011 at 15:44:29

Contact CyberPower PC, it's still under warranty, isn't it?

Did you check to make sure the cooling fan didn't come unplugged?


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#2
January 4, 2011 at 15:46:35

I sent them an email and I'm still waiting for a reply. And yes, it's still under warranty.
Considering this is the first time this has happened and the temperature has been stable since day 1, I presume it didn't come unplugged.
I'm not all too familiar with how I would go about checking that, however.

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#3
January 4, 2011 at 16:09:24

If you can't do something as simple as checking a fan connection, I suggest you let CyberPower PC handle it.

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#4
January 4, 2011 at 16:23:10

hello i seen this error in post before and it was the cpu fan got mistakingly plugged into one of the case fan pins,that would explain the n/a you seen in the bios by cpu fan.but not the heat,i think the cpu fan would run at 100% all the time plugged to the case.something to look at ,but probably best to take it back so the cpu dont sustain damage

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