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Gateway E 4200 freezes at boot logo

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Name: ccamio
Date: November 28, 2008 at 07:12:32 Pacific
OS: Windows XP
CPU/Ram: Pentium III 500 MHz/128 M
Product: Gateway E 4200
Comment:

A Gateway E 4200 freezes at boot logo, showing the word "Gateway" and no keyboard response. It was unable to enter BIOS setup.
Solution: change keyboard for other manufacturer. The PS/2 keyboards maded by DTK do not work with this Gateway computer.
The PC works fine with no-brand PS/2 keyboard.

Another tip: while installing XP, the installation freezes at 60% copying files. We need to open the case and cooling the CPU with a large fan during installation. Then, the PC works OK.

Hope this help someone, I was spend many hours trying to fix this problem. Changing keyboard! :-)



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Response Number 1
Name: jackbomb
Date: November 28, 2008 at 16:31:21 Pacific
Reply:

Glad you got it all figured out. :)

Is your P3 a slot 1 cartridge cooled by a passive heatsink? I've had my share of problems with those...mostly slot A Athlons, actually. :P

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Response Number 2
Name: Cobra_R
Date: November 29, 2008 at 01:37:17 Pacific
Reply:

Had a problem like this with a gateway gt4016 series the problem was the secondary hard drive the person had in his pc was causing the freeze. so once i took it out it booted right up again. Later test showed the secondary hard drive was going bad with many dameged sectors.

If it's broke, then blow that sucka up!


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