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Hi!
Before I get started, let me say that I checked all documentation I could find about my computer at Gateway.com by typing in the serial number. My computers motherboard is capable of supporting a Pentium 3 equivilant CPU with 66/100 bus speed, 370 pin PPGA slot.
Previously my computer had a 500mhz Celeron processor. I've got 160 MB PC133 RAM, running Win98SE.
I just bought a 1.3ghz Celeron processor, 370 pin PPGA, 100 bus speed. I installed it, and the heat sink that came with it, connected the fan properly (my previous cpu did not have a fan.).
I reconnected everything to my computer, and turned it on... nothing, absolutely nothing. No noises, I can't get into BIOS..just a black screen... what happened? I installed it properly, and according to the specifications of my motherboard on gateway.com, the CPU I'm trying to upgrade to should work with my system.Gateway's website even said that the speed and voltage would be automaticaly detected by the cpu (perhaps they meant by the old cpu, and not my new one?)..
Do i need to download a driver for BIOS? Are there some kind of jumper settings that I need to change?
Is it possible that it is the CPU? I will say that *one* pin on it was a little bent. I did not bend the pin. I carefully placed it on the slot, and half of it went right in and the other half kind of sat out of place.. i looked closely at it to see that one single pin was slightly bent. I tried again, and put that side in first, and it went in fine that time..
I don't want to have to send my new CPU back and put the old one back in... :( Any help would be greatly appreciated!
I'm really confused over this. I'm sure the solution to the problem is right in front of me and I just can't see it.

Mate. You left out the MAIN detail we need. What are the details you used to identify your board, so we can go look also. Otherwise we are fighting blind here.
My guess would be, that it cant deal with the 1.3 gig, as it's multiplier doesn't go high enough. My mate has a celeron 433, and a gigabyte board. It will go up to a 1000mhz chip, that's it. It may need a bios flash to update it, or you may not be able to get the 1.3 chip to work at all. But leave the details on here and we can check.

Sorry!
Heres the link:
http://support.gateway.com/support/supinfo/index.asp
the Serial Number to type in is:
0019122889
Also, if I just put my old processor back in, what will need to be done in order for my computer to start working as it did before? Will it automaticaly revert back to it's old settings?
Thanks for the reply! Please let me know what to do! I'm quite lost. :(

Oh, I'm not sure if it is jumperless.. there is one set of jumpbers for BIOS config, though I dont see any others. I could be missing them though.

There are TWO things that may be working against you. First of all, jumping from 500 Mhz. to 1.3 Ghz. is high enough of a jump that I'm almost certain that your motherbaord WILL NOT be able to use that 1.3 Ghz. Celeron Processor. It might, but very, very rarely is a mobo capable of making such a big jump. Just because the socket is the same (370) for both of htese processors, does not mean that the mobo actually has the support for both of them built in.
You see, it's the MOBO that actually detects the processor automatically, and not vice versa. If the mobo detects nothing, then it may very well be that the CPU is not in the mobos vocabulary (for lack of better words). Another reason tjhat I'm pretty sure that your mobo is not compatible with the new CPU, is your old versus new clock speed. (hey, c'mon XxxFrancisxxxUSA, are you getting tired already?) ;)
Anyway, since you mentioned that your old processor was a 500 Mhz. chip, it more than likely ran at a clock speed of 5 X 100 Mhz. Most mobos with that kind of speed DID NOT have multipliers than ran all the way up to 13, this being what your 1.3 Ghz. Celeron would need, if it ran at a FSB of 100 Mhz. (multiplied by 13 of course).
However, if the Celeron runs at a front side bus (FSB) of either 200 or 266 Mhz., then I can guarantee you with certainty that your old mobo is NOT compatible with the new CPU, since I have never seen a mobo in my life than ran single 100 Mhz. FSB as well as the DDR (Dual Data Rate) 200 and 266 FSB.
Chances are, that your mainboard only supports Celeron processors up to about 850 Mhz. or 1.0 Ghz. since that's pretty much the norm, before you get into the faster DDR mobos with 200 and 266 FSB speeds.
If you have adjustable jumpers for clock speed on your mobo, you could try to set them at 6, 7, 8, or 9 X 100, to see if the computer will come on again, properly.
If that won't work for you, then get your mobo manual out - locate the CMOS jumper - pull it - power on - power off - put it back on. Then put the old processor back on, and the computer should work once again. At least that way, you should be able to get into the bios settings, to see what your FSB and clock multiplier limits are. Good luck.
Hey Intel, AMD rulez!

Thankyou for the help, Leembo.
Gateway.com's support guide doesnt say where my CMOS jumper is. Where might it be located? My computer wasnt shipped with the manual.
Do I need any special supplies to reseat my old processor? Or do I just put it back the way I found it? Will I be able to get past BIOS once I reinstall my old processor? I'll take your word that the new processor won't work.. I just want my system to run again the way it was before.
Thankyou all for your wonderful help!

Good golly, Miss Molly . . .
(oops, sorry 'bout that)Umh, anyway . . .
It's hard to believe that any company would sell a computer these days, without the manual. That's a bummer . . .If your computer is not too old, say around two years or so, then you might be able to find the right jumper with a good flashlight. As a matter of fact, didn't you say that you only saw one jumper?
Look for a single jumper location with 3 pins, all by themselves, of which two of the pins are covered by a plastic jumper. With a flashlight, point directly at this jumper location, and see if you can make out the teeny tiny letters, usually white, that spell either CMOS or JP1. On most mobos, JP1 is the location for the CMOS jumper.If the old CPU didn't even have a fan, then you sohlud need nothing else. Just put it back on after clearing the CMOS, and fire the system back up. Let me know if you got it running again.
Hey Intel, AMD rulez!

Lol @ "Good golly miss molly"!
Thankyou again for the quick reply! :)
I couldn't find a flashlight, but I looked very carefully for jumpers. The only one I could find is blue, three pins, two of which are covered. Under it is writen "J7A2" in small white letters. Next to it, there is something that looks like a small triangle (arrow maybe?) and beside the triangle is written "Bios Config". The jumper I found is kind of close to the battery, near the bottom of the mobo, if I stand the case up.

I forgot to mention something about that "crooked pin" that you talked about.
(must be getting tired after 18 hours on the go) ;)The processor has to be inserted to the processor socket (370) in a very specific way. If you look at the socket without the processor, you'll notice that there are what appears to be cut out corners on one or two of the corners. Those areas should correspond with like areas on the cpu itself. If you try to force the CPU into that slot incorrectly - you'll also get absolutely nothing!
Under normal conditions, when the CPU is aligned properly with the socket, and the socket lever is wide open, the CPU should slide into the socket pretty easily. Yeah, sometimes a pin or two might hang - but normally they just hang momentarily, and very slightly. But if it did go in pretty easily the second time around, then the problem is probably just as what's been discussed earlier - clock multiplier incompatibility for the 1.3 Ghz. chip.
Hey Intel, AMD rulez!

I'm not too familiar with "generic" computers like Gateway, but Bios Config sounds suspiciously like CMOS since the CMOS does exactly that - it retains your bios configuration settings.
Clearing the cmos, effectively empties the saved settings. No big deal though. When it powers back on, all of that can be changed again, quickly and easily. Sometimes the user is even prompted to make such changes automatically, when the system powers on after a cmos clearing, or change of battery.
I'm almost certain that it won't hurt to remove that jumper for a moment - power the system up - then turn it off again - followed by replacing the jumper.

zzzzzzzzzzzzz UH ARGH SPLUTTER,
I nodded off. Yeah, I know, Celeron 433 is on the 66 mhz.
Didn't want to confuse matters further!
Off to sleep again. This website has turned me into a frickin insomniac!
I will of course, NOT Be asleep for a while . Keep posting!

Yeah, 18 hours will do it! :) Well, that combined my lack of common sense would probably drive anyone crazy. :( I try to learn, but I suppose making mistakes is part of the learning process.
I did line up the arrows, and looked carefully at the diagram that came with the CPU.
When I power on- and then off- after I pull the jumper, how long do I leave the computer on? A few seconds? Or does it matter, just as long as I turn it on, and then off, and then replace the jumper?
Sorry I'm so confusing!

Thankyou again Leembo and XxxFrancisxxxUSA! You're both so helpful. :) I'm 'sorry that I kept you two from sleep..
I will go ahead and pull the 'Bios Config' jumper.

No problem,
When you power it back on wirthout the jumper - just a few seconds will do nicely.
Also - sometimes jumper locations can be hidden too. I've seen them stuck up high, near the friggen keyboard/mouse jacks, and also in BETWEEN the PCI slots. With all of the cables and stuff, sometimes you really do have to hunt for that cmos jumper.
I can't help but think that the cmos jumper should at least have JP1 by it, if nothing else that makes any sense. I can't remember ever NOT having seen a cmos jumper without at least JP1 by it. Of course there's always a first time, isn't there?
Hey Intel, AMD rulez!

Awww. Well, most of the hard work was from Leembo!
I will take a 30% cut of the gratitude if that is ok with you Leembo! HAA HAA

*WHAT*
You want *MY* Credit?
Well, we'll just see about that,
you wascally computer geek, you!Ha, ha, ha . . .
I'm getting ready to hit the sack myself.
(and I'm not kidding either - my current auto response mode says it all);)
My MaCaw just turned 1 year old day before yesterday (had him - Batman - since he was 3 months old) and I still have to give him 45 - 60 minutes of attention before my day is really over with. Lucky for me, my other kid went to sleep hours ago.
(The one that I get up for school at 0700)Anyway, I'll be back, umh, later.
In the meantime . . .
Hey Intel, AMD rulez!

Sheeeet! Well, I have 3 sub 8 year olds who have to rise and shine at 5:50AM for the school run. Being a Brit, I am not used to these American early starts!!!!!!!!!!!!!!
(They get to school at 7:30am. I used to GET UP at 8am for school in England!!!) LMAOLMAOLMAO

Ok, I pulled the jumper, and powered on, then off (my RAM was out when I did it,, i had to take the RAM out in order to get to the CPU slot.)
I put my old CPU back in, I got past the Gateway screen, and then it came up with this message:
"Error:
A memory module's SERIAL PRESENCE DETECT (SPD) device dat is missing or inconclusive. Properly programmed SPD device data is required for reliable operation. System Cannot Boot!
Do you wish to attempt to boot?
Y/N [Y] type [N] to shut down."So what does that mean?

Ok, I restarted my computer (without typing Y or N), and it booted up normally.. It showed up as having only 32Mb of RAM instead of 160! :( So, I turned my computer back off, took the RAM out again, switched them around (I've only got two slots), and made *sure* they were in right. I booted up again, and the error message came back. I restarted (without typing Y or N), and it booted up normally again. Yet, it still only shows 32Mb of RAM. Wow, I had forgotten how incredibly slow 32Mb of RAM really is. *sigh* So, I know that neither of the slots are damaged. It's the 128Mb stick of RAM that's damaged. :(
Well, I think I know what happened. I neglected to mention earlier that while I was trying to get the old CPU back in, I had left my RAM lying (In what I thought was a safe place) on my bedroom floor in a static free bag. I thought it would be all right, seeing as how I'm the only person who ever goes into my room.
How bright of me. :(
Well, I heard a noise and I came to my room and my dog had taken the bag of RAM and dragged it into her cage! One piece fell out in the cage, and the other piece was still in the bag lying in the middle of my floor.
Apparently she got to the RAM before I caught her. Of *course*, of the two sticks, she *had* to get the 128Mb one. That figures. :\
Well, I suppose I'm one of few people who can say that their dog at their RAM. :( A badge of stupidity!
The good news is I am typing this message from my computer. :) Thank you guys so much for the help! :)
I still don't know what to do about the error message... but hopefully once I get new RAM that will clear up? Tomorrow I am supposed to be getting a 256Mb stick of it in the post. :) I was going to put that with my new processor, but now I suppose I'll just have that with my old 32Mb.
Goodnight, Leembo and XxxFrancisxxxUSA! I'm sure you guys stay very busy with your kids, and MaCaw! :) I start college this fall, but thankfully my earliest class is only 8.30, and that's not every day. :)
Thanks again! :)

Hi again, West Coast Molly:
(getting my Son ready for school)I hope that you checked with the gateway site first, to see if that 256 MB RAM stick will be supported on your machine. Just like processors, a lot of companies like Gateway, Dell and HP, just to name a few, sometimes put "severe" limitations on their computers - RAM limits being one of them.
The reason why you got that Boot/Shut Down Yes/No message, was because you cleared your cmos. As I stated earlier, it's pretty common for the computer to ask you or prompt you for something, after the cmos has been cleared.
I believe, unless you answer one of those questions, you will probably get that message indefinitely. Obviously, you don't want to say NO, since that would indicate shutting off the computer.
Last but not least, you should check with the gateway site, to see how you can get into your bios settings, after you power the machine on. There's normally a single or dual key procedure, that has to be depressed immediately after powering up. It's very possible, now that the cmos has been cleared, that you may need to get into the bios, in order to make some adjustments for printing, the modem, whathaveyou.
I hope everything works out for you.
Hey Intel, AMD rulez!

Ok, I am definitely dragging today. 5 hours sleep is not enough!
Yeah Try it with your ram back in and hit Y. I mean, if it worked before, then whats the worst that can happen? Then you can see if it still works!

Didn't you read what she said?
Her DOG ATE HER RAM (almost)I know that's not funny,
but . . .LOL ;D
It sure SOUNDS funny though.
Sorry. 'Guess I should be heading back under the covers for awhile. Later . . .

Yeah, I saw that. But I spilled yoghurt on my hard drive chip board once and turned the thing on, without realising!!!!
When wifey said, FRANCIS!!!!! YOGUHRT!!!! I swtiched it off quickly, and wiped it all away (really big blob).
No problems since then. Aren't I lucky! LMAO.
Maybe I should post a question, "Is yoghurt bad for hard drives in the long term?" lmao

Hi Leembo and XxxFrancisxxxUSA! :)
So sorry I've taken so long to reply. I was away from my computer all day. Believe it or not, I'm on the east coast, I just stay up too late sometimes.
I did check Gateway's website about the RAM before I ordered it. It can take up to 512Mb of PC133 SDRAM. When I first got this computer (June 2000) It came with 32Mb of RAM and it ran Win98SE (and still does). Isn't it just like Gateway to sell a system with the bare minimum? I read that Win98SE requires 32Mb (what they don't mention is that if you want to actually *run* any of the programs, you need more than that.) After I had it for about 6 months, I bought 128Mb of ram from a local store, and it worked fine. :)
I know what you mean about companies like Gateway putting restrictions on what hardware a computer can use. If I had had the money at the time I never would have bought a ready made PC- but I definately won't ever buy another one. I'm saving to buy the parts I want and build my own PC. I'm leaning toward geting an Athlon processor for it, though I know they require very good cooling, I think it's still worth the extra money to buy or build a cooling system.
About the error message: When I got home a little while ago, I decided that before I did anything else I would take out my 'damaged' stick of 128Mb RAM, then see that took care of the error message.
I turned my computer on (with the damaged RAM) and got the error message. I turned it off, took the 128Mb out, and then restarted with just the 32Mb and it was fine. Upon closer inspection of the 128Mb stick of RAM, I was able to see a few small teeth marks, and one of those little brown things (i dont know the technical term for it) that's between the black rectangles on the stick of ram, was missing.
So, it rebooted fine with just the 32Mb in. My other RAM came today. :) It's 256Mb Mushkin PC133.
I put the new RAM in, rebooted and it recognized 288Mb RAM total. So, the Mushkin RAM works. :) I'm very disappointed that my other stick got ruined, though I guess that'll be the last time I leave things lying on the floor. I suppose I will buy another 256Mb stick of Mushkin when I've got the money.
Also, I tried printing and everything works fine. And as for my modem, I have a LAN set up, and my computer showed up on the network, so it's connected to my cable modem, so no problems there either! :) As for my internal 56k modem, I'll test that sometime to make sure everythings ok there.
And, I'm pretty sure F2 at startup gets me into BIOS. It's either F2 or Del. Also, I've got a BIOS password thing (the user password, not admin), and it still prompts for me to type in my password. Does that mean that it didn't reset the CMOS settings? I would think that if the CMOS settings were reset, then the password option would have been reset as well. But, I'm just guessing about that, I really don't know. :)
XxxFrancisxxxUSA: Five hours of sleep definately isn't enough! I had to get up at 11 and that was too early for me, I didn't go to sleep until almost 3, and so I got 8 hours. :)
Leembo: I think it's funny too.. Well, I wouldn't have thought it funny if I hadn't had more coming, or had money to buy new RAM. :) My dog has a RAM fetish, I suppose. haha! I can't imagine why she took it. All yesterday evening she saw me working on my computer, and removing and replacing the RAM, and she was very curious. I suppose she thought that by eating it she would be closer to me or something. Ah! She's so bad sometimes. lol!
XxxFrancisxxxUSA: Lol @ the yoghurt! Oh my gosh! I'm glad that it didn't damage the board though, hopefully no long term damage either. :)
And I have to say thanks to both of you one more time for all of your wonderful help and patience! :)

Hope your dog is OK!!!
Funnily enough, the dog here (my wife's dad's dog) is called chips!!! ( he is a dalmation hence chocolate chip cookie or CHIPS for sort).
Maybe you should rename your dog CHIPS, due to fetish!
See ya.

Yeah, right . . .
Chips for CHOCOLATE chips . . . ???You're ALWAYS here - looking - talking - advising - chips this - chips that - case this - case that - and all of us here at the forum believe that too, that you're talking about CHOCO chips. (Kidding - Chuckles)
Anyway, the both of 'ya . . .
This'll be my last post on this matter.
(Or rather, Mollys PC matter)Yeah, go with Athlon. Cooling is really not an issue at all - if you're not overclocking, if you have a mid size case with at least a 350 watt power supply, and if you have plenty of breathing space around that case - consisting of at least 6 inches in the front and the back of the system. Of course that's also assuming that you'd be running a real good heatsink & fan combo, as well as the two case fans, one front and one rear. But that's all just standard cooling info. anyhow, and you'd be cooling a P4 like that too.
Hey, I was around this AM too, like at 0700, but went back to bed for awhile at around 0900. I got tired of following all the posts from XxxFrancisxxxUSA.
;D
Why don't you name your dog RAMbo?
Oh, that's right, it's a female . . .
Silly me, make that RAMbette, instead.
Have a great Weekend, and don't forget,
Hey Intel, AMD rulez!

XxxFrancisxxxUSA: Don't worry, she's ok! :) I just fussed at her and told her 'bad dog' while showing her the stick. Chips is a cute name for a dalmation, they're such pretty dogs. LOL @ renaming my doggy 'Chips' or, as Leembo suggested, 'RAMbette'!
Leembo: Thanks for the advice on the processor! I was thinking about overclocking, though I know it could also ruin a CPU/mobo, etc. Probably better to stick with the original speed, rather than risking frying parts of my pc for a little extra speed from the processor. :) I'll definately be getting a large case (i have a microtower with this gateway, and i hate it.), with several expansion bays too, and plenty of fans and room for air to flow.
I hope both of you have a great weekend! :) Bye!

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