Name: conquistador Date: November 7, 2006 at 10:41:48 Pacific Subject: Gateway 310 series problem OS: Windows XP CPU/Ram: 768 Model/Manufacturer: GATEWAY
Comment:
so basically, i install windows service pack 2 over the night i went to sleep. Next day i restart my computer, and on the windows xp window (where the logging accounts are) my mous and keyboard stop working, so i restart computer again, then unpluge pluge keyboard and mouse again (ps/2 keyboard and mouse) so i call a friend he told me to unplog and stuff and the other thing he told me is to take out the CMOS battery so i did and put it back on, now my monitor doesn't show anything it goes on the screen turns black. so now everytime i try to turn on my computer a red light turns on next above the CMOS battery i don't know what it is maybe it's the motherboard please help here is mother board info.
Form Factor MicroATX: 9.20 × 8.20 inches (233.68 × 208.28 millimeters) Processor Support for an Intel® Pentium® 4 processor in an mPGA478 socket with a 400/533 MHz system bus Support for an Intel® Celeron® processor in an mPGA478 socket with a 400 MHz system bus
Memory Two 184-pin DDR SDRAM Dual Inline Memory Module (DIMM) sockets Support for single-sided or double-sided DIMMs (DDR333/266/200) Support for up to two gigabytes (GB) system memory
Video Intel® Extreme Graphics controller Audio Audio subsystem for AC '97 processing using the Realtek ALC202A codec I/O Control SMSC LPC47M172 LPC Bus I/O controller USB Support for USB 2.0 devices Peripheral Interfaces Up to four USB ports One serial port One parallel port Two IDE interfaces with UDMA 33, ATA-66/100 support One diskette drive interface PS/2 keyboard and mouse ports Three fan connectors
Expansion Capabilities Three PCI bus add-in card connectors (SMBus routed to PCI bus connector 2) BIOS Intel/AMI BIOS (resident in the 4-Mbit FWH) Support for Advanced Configuration and Power Interface (ACPI), Plug and Play, and SMBIOS
Instantly Available PC Technology Support for PCI Local Bus Specification Revision 2.2 Suspend to RAM support Wake on PCI, RS-232, front panel, PS/2 devices, and USB ports
"...i call a friend he told me to unplog and stuff and the other thing he told me is to take out the CMOS battery..."
Sounds like you called the wrong friend. If everything was working until you install SP2, why would you think it's a hardware problem? Since you removed the battery & reset the BIOS, you're gonna have to run thru ALL the BIOS settings & correct them again. What other things did he tell you to do?
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