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CPU at unusually high loads

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Name: Zmaz
Date: September 6, 2008 at 16:49:43 Pacific
OS: XP SP3
CPU/Ram: Althon 3500+ OC'ed to 2.4
Comment:

Normally I have no problem running multiple tasks at the same time. Before this started happening, I had no problem running WoW, now I can barely run WoW alone, let alone with AIM or a movie. The problem seems to be with the CPU, as it seems to always be at full or very high load. Any suggestions?



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Response Number 1
Name: Cobra_R
Date: September 6, 2008 at 17:03:10 Pacific
Reply:

have you gone to the Task Manager/ services tab and see what's running your processor at such a high load?

If it's broke, then blow that sucka up!


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Response Number 2
Name: Zmaz
Date: September 6, 2008 at 20:02:40 Pacific
Reply:

Yeah, what's causing the problem varies, but it seems like things will take up inordinate amounts of CPU for what they are. One thing I've noticed is that the problem is much worse, if only occurring when I have my external hard drive on and plugged in. Could the external hard drive be sucking up a bunch of CPU power, and if so, how could I fix it? (The external hard drive is a Western Digital 320 GB MyBook connected by eSATA)


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Response Number 3
Name: Cobra_R
Date: September 6, 2008 at 21:21:54 Pacific
Reply:

It shouldn't the processor seeing as your processor can easily handle an external device such as a hard drive.

Have you taken a look at your msconfig startup menu and unchecking some of those items that run in the background all the time that don't need to be?

If it's broke, then blow that sucka up!


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Response Number 4
Name: Zmaz
Date: September 6, 2008 at 21:57:51 Pacific
Reply:

I always take care to keep my msconfig background items few, so that's not a problem. I suspect the external hard drive because whenever it's on, the CPU usage goes way up, even if the drive isn't being accessed. One odd thing is that even when according to Task Manager System Idle Process is at 99%, the Performance tab shows CPU usage at 30-50%. Any explanation?

Another curious thing revealed by task manager is that my page file is being used even when there's plenty of RAM, for example currently I have over a GB of available physical memory (I have 1.5 GB installed) and yet my PF file usage is at 241 MB. Could that be a problem?


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Response Number 5
Name: jackbomb
Date: September 6, 2008 at 22:31:07 Pacific
Reply:

"even when according to Task Manager System Idle Process is at 99%, the Performance tab shows CPU usage at 30-50%."

Run Process Explorer. It picks up where Windows Task Manager leaves off. It'll definitely show you where that CPU time is going.

http://technet.microsoft.com/en-us/...

Replacing Super P3:
Pentium M Dothan @ 2.82GHz (166x17)
3GB PC2-6400 @ 667MHz
9600GT
Blu-Ray
Modified PowerMac G4 Quicksilver case
Homebuilt 1920x1200 projector
Vista x86


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Response Number 6
Name: Zmaz
Date: September 6, 2008 at 22:55:08 Pacific
Reply:

Hmm. I opened up Process Explorer and it certainly seems like something fishy is going on with System Idle process. It seems to be hovering around 40-60% CPU usage. Deferred Procedure Calls take up about 15-20% usually and Hardware Interrupts is normally in the 30-40% range. Services

However, that all means next to nothing to me. I assume that my System Idle Process shouldn't be taking up half of my CPU cycles, but how would I go about remedying it? Thanks!


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Response Number 7
Name: jackbomb
Date: September 6, 2008 at 23:28:10 Pacific
Reply:

Have you recently installed any new hardware? Your CPU shouldn't be working so hard on hardware interrupts and deferred procedure calls. The fact that it is indicates a hardware conflict, or possibly a misbehaving or poorly written driver.

"I assume that my System Idle Process shouldn't be taking up half of my CPU cycles"

In a normally functioning system, the system idle process would actually be at 97-99%, indicating 0.1-3.0% CPU usage.

EDIT: I just read Response 2. It's either the external hard drive or the SATA controller that is causing the problem. Do you have access to another computer with an eSATA port? If so, try the drive on the other computer and watch for hardware interrupts.

Replacing Super P3:
Pentium M Dothan @ 2.82GHz (166x17)
3GB PC2-6400 @ 667MHz
9600GT
Blu-Ray
Modified PowerMac G4 Quicksilver case
Homebuilt 1920x1200 projector
Vista x86


0

Response Number 8
Name: Zmaz
Date: September 7, 2008 at 09:27:59 Pacific
Reply:

The only hardware I've recently installed is the external HDD and the eSATA controller. I don't have another computer with an eSATA port, but I'm nearly positive the problem is with the controller, because when I used the hard drive on another computer via USB 2.0 I had no problems.

The whole of my system is as follows:
ASUS A8N-SLI Deluxe
Athlon 64 3500+
Nvidia 8600 GTS
WD Caviar 250 GB SATA HDD w/ 16 MB Cache
WD 320 GB External HDD (My Book Home Edition)
WD Caviar 80GB internal HDD
Turtle Beach Riviera Sound Card
1536 MB PC3200 RAM (Generic but it's been working fine)
Some LiteOn DVD Burner

Would my DxDiag help?
Is there a driver somewhere I should install for the eSata Controller? (I'm using the one that came in the package with the mobo)

Thanks!

EDIT: I did some further testing with Process Explorer. When i first boot up with the external hard drive off, everything runs like clockwork, System Idle Process is consistently over 90%, with no Deferred Procedure Calls or Hardware Interrupts. However, literally the second I turn on the external hard drive, Hardware Interrupts and Deferred Procedure calls skyrocket. Turning the external HDD off again will lower the Hardware Interrupts and DPC's a little bit, but they still remain fairly high.


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Response Number 9
Name: adz929
Date: September 11, 2008 at 20:09:44 Pacific
Reply:

What is the brand/model of the eSATA card you purchased? And why are you using an eSATA card when your motherboard shipped with an eSATA adapter that plugs into your existing, and apparently unused, onboard SATA ports?

A500 rockin' at 7MHz!!!


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