why can't i log in to xbox live?

May 29, 2011 at 06:09:28
Specs: Windows XP
i have just bought xbox 360 kinect and connected it to my broadband however, when i try to log in it says wrong password!!! i am not a very technical person however i am sure password is correct as i only ever use 1 password, would very much like to be able to access the benefits of xbox but am unable and getting very confused with all different e-mail address and passwords.

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June 2, 2011 at 22:22:49
Do you have an XBOX LIVE GOLD account? Unlike the PS3 on an XBOX playing on-line is NOT free. Make a new acount.

Or maybe you are trying to iniciate a connection to XBOX LIVE. If that is the case, in order to get your 360 connected to the web you need to make sure you connect the fire wire cable properly if your modem is not wireless. Although your new XBOX supports a wireless internet connection, your modem (the internet box with the lights) might not.

When you are sure you got everything connected properly, you will be asked for a serial on your modem to make a connection. usually between brakets [xxxxxxxxxx].

After that you will need to make an acount have a credit card ready or a XBOX 360 LIVE GOLD account card.

well.. that is as much as I know..
sorry if none of this helped you...

You may need all the pieces to the puzzle before you can solve it.

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